AK Models

We do not ignore problems, as some like to put it.
We had server problem with out e-mails (specially the once that were generated from our on line store.
Below is communication records if anybody wants to read them (boring but show it is true):

-Original Message-
From: Support [mailto:[email protected]]
Sent: Wednesday, December 10, 2008 10:42 AM
To: [email protected]
Subject: [#NQR-999869]: E-Mail problems

AKM,
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

Ticket ID: NQR-999869
Subject: E-Mail problems
Department: Support
Priority: Medium
Status: Open

You can check the status of or reply to this Ticket online at: http://webnethosting.net/support/ind...ticketid=27627
Email: [email protected]
Password: 30db8411

Please do let us know if we can assist you any further,

WebNet Hosting LLC
__________________________________________________ ____________

-Original Message-
From: Vincent Macaluso [mailto:[email protected]]
Sent: Wednesday, December 10, 2008 11:56 AM
To: [email protected]
Subject: [#NQR-999869]: E-Mail problems

Hello,

I am looking into this for you. Can you provide me with the URL to one of the modules that's not able to send mail?


If you need any further assistance, please do not hesitate to ask!


Vincent Macaluso
-

"Your e-Business Starts Here"

WebNet Hosting LLC.

11710 Old Georgetown Rd. Suite 1122
N. Bethesda, Maryland 20852
Toll Free - 1-877-503-HOST(4678)

Email: [email protected]
Web: http://www.webnethosting.net

Ticket Details
===================
Ticket ID: NQR-999869
Department: Support
Priority: Medium
Status: In Progress

__________________________________________________ _________

-Original Message-
From: Vincent Macaluso [mailto:[email protected]]
Sent: Thursday, December 11, 2008 10:04 AM
To: [email protected]
Subject: [#NQR-999869]: E-Mail problems

Hello Alex,

It appears the script is using a blank from <> . This is getting the messages tagged as spam. It has also caused the ip to be blocked by ATT.






Vincent Macaluso
-
__________________________________________________ ___

-Original Message-
From: Vincent Macaluso [mailto:[email protected]]
Sent: Thursday, December 11, 2008 11:17 AM
To: [email protected]
Subject: [#NQR-999869]: E-Mail problems

This was the tell-a-friend module. I am getting a from field when I send it to myself, but our admin says that when he tested it, the field was blank. I've requested more information from him.






Vincent Macaluso
__________________________________________________ ___

-Original Message-
From: Vincent Macaluso [mailto:[email protected]]
Sent: Friday, December 12, 2008 9:39 AM
To: [email protected]
Subject: [#NQR-999869]: E-Mail problems

Hello,

We'll definitely work with you to find a solution to this. What mail program/module are you using to send your mailouts? There should be a way to throttle this down to a more manageable level.

The server has a limit per hour in order to prevent you from getting blocked. Although I'm sure it's legitimate mail, any server that sends out 4000 pieces of mail at one time is going to get thought of as a spammer and flagged as such - ISPs like AT&T, Roadrunner and SBC Global are becoming very strict with their policies (it's one of the main reason we upgraded the servers.)


If you need any further assistance, please do not hesitate to ask!


Vincent Macaluso