You PM'd him TODAY.

You may not get a response for a few days as he does not check in every day.

John can be reached by PM'ing Nitrostaff1.


Bad-mouthing people you would like a response from is counter productive.
Take a deep breath, tell him your problem in a message ( PM ) and make sure to include the order number.

Recount any problems you may have had getting a response.

He takes care of these things.