My test of a company's integrety that I have not done business with before is to send them an E-mail with a legitimate question about their products. If it takes them more than 48 hours to respond, move on. If they are that unresponsive before they get your money they are probably going to disappear after they do. These outfits are going to die a slow agonizing death but unfortunately not before they disappoint and take advantage of many customers. Manufacturers and retailers selling to the modeling market are operating on paper thin profit margins. They can't survive without repeat business and good word of mouth. They don't understand from a marketing standpoint that it cost far less to keep the customer you have than to find a replacement. Mistreat one customer and that customer will tell ten other persons.

WORD!

Bill