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Old 01-02-2009 | 04:58 PM
  #5  
dodgemo
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Joined: Aug 2008
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From: brisbane, AUSTRALIA
Default RE: x heli

i made the fatal mistake of telling my friends about this site,,,, after all i have brought no less than 5 helis from xheli. and damn if the order turned to crap for them, a tool kit {a birthday present} arrived in australia..... with guess what? no drivers at all,,,,,, just 3 pairs of pliers!! now that was a p.off..... but the best was yet to come!!! 3 weeks to answer my friends email.... . since it was done in his wifes name..... after all that time ? whats your order #..... well damn if they dont read the first e mail{# on it!} so after seein the look on his face and no joy from xheli, i brought him one to replace it. 2weeks later, it arrived intact, but wasnt the same joyful look... still no reply from them, after repeated emails.... six months have gone by and still,,,,,one reply of could you ring them ..... funny i made the same requests.... no answer, no ph calls,,, just.a massive nothing,,, make me look silly, recomended them and that is how they fix it. a big zero! still to this day ....wont answer emails.... to this day he has not flown that heli,,, now its seems its my turn ..... same crap order #request took 2weeks, then latest answer....order sent nothing can be done to change it!! i didnt ask for a change, i want whats missing, from my simple 4 piece order. which was 4 bits that would fit into a match box, sent in a six by four inch box, at international prices,6 bucks to them even at that size box... i was charged 22 bucks postage more than my order was worth! 2 pushlink sets, feathering shaft....for king two... sent 2weeks after i ordered and paid for in full, a month to get it here....not even funny any more..... oh to be in the u.s. ... beware............... avoid .......xheli ........... no joy to this day.......... thanks for the experience..... i will continue to tell all about this .... as are my friends..... any one recomend a site that wont be a problem,,,, that will answer emails?when things dont go quite right!!