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Old 01-05-2009, 09:38 AM
  #13  
matus777
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Join Date: Oct 2004
Location: so. barrington, IL
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Default RE: hobbycity.com

ORIGINAL: The Ghost

Thanks guys i read all the FAQ's and support pages but fail to see anything addressing how a canceled order is dealt with
Never ever canceled an order after making it, as I only order what I need. The questionshould be is why you had to cancel the order after making it in the first place.

Cheers
"Just a headsup for anyone ordering from this outfit. Once you place an order and cancel for ANY reason the best you can hope for is a store credit....even if they can't deliver the product. Be aware also that if you attempt to pay with a CC and you are Pay Pal registered it goes thru Pay Pal (so you can't cancel for credit)......Their store policies are no where to be found on their site!"

http://www.hobbycity.com......use with caution......that's all!

Perhaps you need to read more carefully and then ask the question??????

Anyway to be fair there was an apparent misunderstanding in language terms and all has been corrected to my satisfaction according to an e-mail received this morning. After they explained their side i can see how things went bad.