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Old 03-08-2009 | 03:36 PM
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Murdoc
 
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From: south, NORWAY
Default Whos is responsible?

I ordered a few indoor planes and some depron. The day after I placed my order sent the shop me an email. They said that they had to cut the depron so that they could pack it in a box for safe shipping and that they would wait to send me the package before I confermed that the cutting part was ok.
a few minutes later they emailed me again and said that the package was sent. The problem for me is that I read those email a few hours later, it was already too late to cancel my order. They basicaly just cut the depron and shipped it without knowing that I was ok with it.
And since I need the depron without any cut to build my airplane I emailed them that I`m not responsible to pay for the shipment back to them. Who do you think is responsible for this?