Hi,

Not knowing anything about consumer laws in Norway and being hopeless at trivia. I would suggest that you:

1. Contact your equilivant of the "Dept of Fair Trading".

2. Contact your equilivant of a "Chamber Magistrate".

I assume, (with all the usual disclaimers) that as the supplier hasn't provided you with what you ordered or authorised that it is their problem but it still leaves you without your depron.

Good Luck,

Colin