So...uh...WOW.

Spend much time flying, and you'll learn pretty quick that WildHare's support is somewhat legendary amongst the RC community.

Well...I just learned it's a WELL DESERVED reputation.

NOT only did Tom work with me throughout this week to ensure that i'd be able to get the specific color scheme I wanted on one of their 102.5" Edges, but then this today...

I called to go ahead and give them my card #, in hopes they could charge AND ship tomorrow. Well, get this...Patty not only accomodated that "kid at Christmas" request...but she did it LITERALLY in the dark, by candle light!

Apparently, they had a NASTY series of storms come through last night...roughly a quarter million power outages. They're sitting there, in the dark, running a few necessities by generator.

NEVER MIND THAT THOUGH! A customer called, and Patty and tom did EVERYTHING their current level of technology/electricity allowed them to do, and have committed to shipping tomorrow if at all possible.

Y'all...that's simply amazing. ANY business would be easily forgiven for simply closing up shop in this situation. Heck, if there was a simple "Sorry, we're without power, we'll respond when we can" voice or email message, that would have been "great job of keeping your customers informed". But no...these folks are going above and beyond to do everything in their power to handle customer requests.

With service like this NOW, I can't imagine ever getting ANYTHING but superior support from them down the road should I need it.

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On a personal note...Tom and patty, I'm very glad to hear that you guys are safe, and suffered no serious damage!