RCU Forums - View Single Post - Support Ticket?
View Single Post
Old 08-23-2009 | 04:09 PM
  #4  
guver
Senior Member
My Feedback: (325)
 
Joined: Mar 2003
Posts: 14,857
Likes: 0
Received 1 Like on 1 Post
From: LaGrange, OH
Default RE: Support Ticket?

FWIW any of my reports have been taken care of quicky and I have gotten a notice/response. I've been very satisfied. I never felt a need to pick a mod since if a post breaks a rule it doesn't matter which mod gets it and takes care of it.

A spam catagory may be nice , but do the existing catagories cover spam more specifically? perhaps. The ability to pick a mod seems nice , but will result in a slower overall response (I can see that)

Could the reason that pythonfan does not recieve a response is that no action is needed or taken on a particular issue. I guess I've had the attitude that once it is reported then I can forget about it. Maybe I have forgotten the report and wouldn't remember "not" getting a response.

The feature that tells that a report hs already been filed is extremely helpful. Thanks.