RE: Beware of redact service!
Ok guys, the spelling lesson is off topic. Believe me, poor spelling and grammar push my buttons as well, if it takes too much effort to try and decipher what is being written I just don't bother. I also can't help pointing out that there should be a space between "no" and "one", there is no such word as "noone".
As for the OPs concern... you got ripped off plain and simple and I highly doubt you're going to get any satisfaction at all. The fact is that most of the people on this board already know not to buy redcat and if you had come on here before your purchase you probably would not have bought it either.
I hope you do get something out of this but don't get your hopes up.