Ugh, fellas,! Redcat's customer service has taken a good first step here. They took initiative to service their customer and product. Win, win, the ball is in his court now. People spend way to much money on this hobby everyday, good thing too, cause that is how some of these companies' employees feed their families. No one (correct grammar!) held a gun to this guy's head to drop $1K + on a 1/5 scale, so who are we to judge. I know I have spent way too much on some of my trucks to get them bulletproof, but sometimes the investment pays off. Personally, the MT Pro looks like a pretty dialed ride.