hey cavendish ,i agree,,i took my chances and havent had a problem,i bought mine on ebay,of course,theres no warranty,,and ive dealt with cyclone too,i bought a yak for 150.00 less than i would have paid stateside,but youre right,he understood english,,but he didnt know the language of custoner service,there were a few defective parts ,and the best he would offer ,was a discount on future purchases,i informed him that there would be no more future purchases........