I suspect we may not know ALL the details...if the seller's margin was 50% and sold it at his cost, and the buyer's only other option was to pay full retail, then it was a break even conclusion in which case, out of friendship, I won't have posted my complaint on RCU. The seller screwed-up and should have covered his risk by including the shipping insurance in the price...no one gets hurt and the friendship remains in tack.