ORIGINAL: da Rock

Page 11 of the manual offers a list of sources of support if you experience difficulty.

The manual.

Their knowledge base at http://www.gpsoftware.com

Their forums at http://www.knifeedge.com/forums

and Their product support telephone: (217)398-8970

The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product.

When you contact them they will want to know the description of the problem realflight encountered, the part that is described in the blah, blah, blah.