g5 wont install
12-03-2009 | 06:42 PM
#1
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From: killbuck,
OH
g5 wont install
i had 4.5 in.....bought g5....cd wont run.....says knifedge software encountered a problem and needs to close...blah blah....[:@]
whats the secret here to get it run?
whats the secret here to get it run?
12-03-2009 | 08:59 PM
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From: killbuck,
OH
RE: g5 wont install
ORIGINAL: edmoor
i had 4.5 in.....bought g5....cd wont run.....says knifedge software encountered a problem and needs to close...blah blah....[:@]
whats the secret here to get it run?
i had 4.5 in.....bought g5....cd wont run.....says knifedge software encountered a problem and needs to close...blah blah....[:@]
whats the secret here to get it run?
12-03-2009 | 09:43 PM
#3
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RE: g5 wont install
Page 11 of the manual offers a list of sources of support if you experience difficulty.
The manual.
Their knowledge base at http://www.gpsoftware.com
Their forums at http://www.knifeedge.com/forums
and Their product support telephone: (217)398-8970
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product.
When you contact them they will want to know the description of the problem realflight encountered, the part that is described in the blah, blah, blah.
The manual.
Their knowledge base at http://www.gpsoftware.com
Their forums at http://www.knifeedge.com/forums
and Their product support telephone: (217)398-8970
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product.
When you contact them they will want to know the description of the problem realflight encountered, the part that is described in the blah, blah, blah.
12-03-2009 | 09:54 PM
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From: killbuck,
OH
RE: g5 wont install
ORIGINAL: da Rock
Page 11 of the manual offers a list of sources of support if you experience difficulty.
The manual.
Their knowledge base at http://www.gpsoftware.com
Their forums at http://www.knifeedge.com/forums
and Their product support telephone: (217)398-8970
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product.
When you contact them they will want to know the description of the problem realflight encountered, the part that is described in the blah, blah, blah.
Page 11 of the manual offers a list of sources of support if you experience difficulty.
The manual.
Their knowledge base at http://www.gpsoftware.com
Their forums at http://www.knifeedge.com/forums
and Their product support telephone: (217)398-8970
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product.
When you contact them they will want to know the description of the problem realflight encountered, the part that is described in the blah, blah, blah.
12-03-2009 | 10:58 PM
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From: Lansdale,
PA
RE: g5 wont install
ORIGINAL: ....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
For him it wasn't a safe assumption, and that is what matters here. In the past RF referred you to the KE forums, I don't know if that has changed since G4/G4.5.
12-04-2009 | 01:47 AM
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From: Vallejo,
CA
RE: g5 wont install
ORIGINAL: dbcisco
Agree on contacting RF to help you. Support, if needed, is a part of what you paid for.
For him it wasn't a safe assumption, and that is what matters here. In the past RF referred you to the KE forums, I don't know if that has changed since G4/G4.5.
ORIGINAL: ....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
For him it wasn't a safe assumption, and that is what matters here. In the past RF referred you to the KE forums, I don't know if that has changed since G4/G4.5.
12-04-2009 | 10:00 AM
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From: killbuck,
OH
RE: g5 wont install
ORIGINAL: johndou
Contacting the KE Forums has always been a part of RealFlights ''support''. You read it over and over again on the KE Forums about how RealFlight’s Tech Support couldn't diagnose the problem so they tell you to contact the KE Forums. There you'll find a group of computer geeks, 12 year olds who own every video game made and egotistical know-it-alls who are quick to tell you how dumb you are. But, with a thick skin and perseverance you will get your problem resolved.
ORIGINAL: dbcisco
Agree on contacting RF to help you. Support, if needed, is a part of what you paid for.
For him it wasn't a safe assumption, and that is what matters here. In the past RF referred you to the KE forums, I don't know if that has changed since G4/G4.5.
ORIGINAL: ....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
The DVD that came with my update ran without problems. It's safe to assume it does for most people. It's also safe to assume that RF support is one of the surest ways to diagnose a problem that frustrates your use of the product....
For him it wasn't a safe assumption, and that is what matters here. In the past RF referred you to the KE forums, I don't know if that has changed since G4/G4.5.
12-04-2009 | 10:03 AM
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From: Prescott Valley,
AZ
RE: g5 wont install
I'd check to see if your computer is on the "problem" list of computers that G5 won't load on. The older AMD processors seem to be a problem according to the RF forum. I believe RF is working on a fix but I've heard nothing of a fix yet. Keep checking.
