Well I am glad to hear some people saying good things. But for me its still hard to get a hold of them, on my order status on the page you check that stuff on in the email they send you once you place an order the spaces that have order status is blank and the tracking number info is blank. I ordered it Sunday morning its now Tuesday evening. I'm still worried. And its important to me as a customer to get my tracking info and to have things shipped out asap after I give people money for something. I have sold items on here and I always ship items out asap and make sure my buyers have plenty of info and know whats going on and respond to emails/phone calls. Its just good business.