RE: I got a Problem with a shipment
The best way to handle this is to PM John ( Nitrostaff1 ) with your order number and the above description.
He logs in here every few days, so the response is not immediate, but he is pretty good at taking care of such things.
Always provide your YSTxxx-xxxx order number as they use this to refer to the items you purchased.
This will save a round of PM's going back and forth asking for order numbers.