ORIGINAL: Kitsune
I haven't dealt with that company myself, but from what I hear that's not an uncommon occurrence. You may eventually get your parts, but it's going to take quite a while.
I lost money also. On the internet there are many things that say they are a scam.
I have written off my money and even cancelled my debit card, because someone said they had an un-authorized charge.
I have never been able to get in touch with them by calling or by email. Pretty sure it's a scam, or they went out of business.
Jim