RCU Forums - View Single Post - E-flite Apprentice 15e RTF w/DX5e Radio
Old 02-11-2010 | 05:59 PM
  #48  
rmsingh's Avatar
rmsingh
Member
 
Joined: Jan 2010
Posts: 43
Likes: 0
Received 0 Likes on 0 Posts
From: Pickering, ON, CANADA
Default RE: E-flite Apprentice 15e RTF w/DX5e Radio

Let me know it works out.
ORIGINAL: MN Seminole

I am going to take mine back to Hobby Zone and let them listen to it. No way the high pitch noise is the motor. Ihave it whether the motor is on or off.
Here is the replies:
<p class="MsoNormal"><span style="font-size: 10pt;">Thank you for contacting Horizon Hobby Product Support.</span></p><p class="MsoNormal"><span style="font-size: 10pt;"></span></p><p class="MsoNormal"><span style="font-size: 10pt;">As the receiver does not have a sounding device, can you tell us if the noise is coming from the servos or the speed controller/motor. Please keep in mind that this aircraft uses digital servos and it is normal for them to emit a sound when powered on. This is normal.</span></p><p class="MsoNormal"><span style="font-size: 10pt;"></span></p><p class="MsoNormal"><span style="font-size: 10pt;">If you should need further assistance regarding this issue please reply to this e-mail for additional support.</span></p><p class="MsoNormal"><span style="font-size: 10pt;"></span></p><p class="MsoNormal"><span style="font-size: 10pt;">If you need assistance in the future, please feel free to e-mail us at productsupport@horizonhobby.<wbr></wbr>com or you may also contact us toll-free at 1-877-504-0233.
</span></p><div class="im"><p class="MsoNormal"></p><p class="MsoNormal">I have purchased a E-flite apprentice 15e RTF with a DX5e and AR500 receiver. I get a continuous tone coming from the receiver after I operate any controls on the transmitter. All controls operate properly. Is this normal? The tone is not like the whir of the servos. I have done all checks including re-binding the receiver. Thanks for your help.
</p></div><p class="MsoNormal"><span style="font-size: 10pt;">
</span></p>
<p class="MsoNormal"></p><p class="MsoNormal"><span style="font-size: 10pt;">Thank you for contacting Horizon Hobby Product Support.The esc also does not have a sound device, could the sound be coming from the motor? It does not seem to be causing an issue so we would not think it should be a problem.</span></p><p class="MsoNormal"></p><p class="MsoNormal"><span style="font-size: 10pt;"></span></p><p class="MsoNormal"><span style="font-size: 10pt;">If you should need further assistance regarding this issue please reply to this e-mail for additional support.

</span></p>