Originally posted by cootertwo
. Once you deal with them, you'll see what I mean. They will contact you several times with questions about what you like and don't like about their planes, and use that information to re-design wherever necessary. A great company! 
Yes, that's my experience too.
Isn't it great to deal with a company in this way? Everybody gains (including them, which I am all in favor of if they put themselves out for their customers, in the way they do)
-David C.