You've got that one right.Over the years CEN has shown over,and over again that they really dont give the slightest care about who they rip off,and I dont see their "its always customer error"attitude changing due to this incident or any other.I do like some CEN trucks,but they are alot more complicated than most and require more skill and knowledge to keep running.If you dont have years of experience in this hobby,then CEN isnt for you.A very high number of these trucks do come defective,but Ken Wu is as unpredictable as the wind.It just depends what kind of mood he is in on that day,as to weather he is willing to help or not.