i cant believe ken wu still works there.  it makes me wonder if the owner knows how he treats customers.  My local hobby shops refuse to carry cen products just because of the stories the hear.

I called traxxas for some parts for my rustler vxl and the customer service was great. i even had to cancel an order and they didn't even ask any questions.

like i said, though. i love this truck. ( gst 7.7 ).  the look of it rocks, the sound of the engine compared to any other is major.  its a great truck and i cant down the product because everyone who works at cen is a piece of *****.