Raidentech sent a Cessna 421 to my local hobbyshop that I ordered it from.
The canopy came crushed along with the frame that is under the canopy. After waiting a month Raidentech finally sent a crappy, very brittle shell that resembles the canopy. What am I suppose to do with this?? They should replace the entire canopy. But no...
I am NOT blaming my hobbyshop. They did all they could do.
So I contacted Raidentech and after 45 mins sitting on hold listening to some stupid music I got to talk to a live person. Must admit, the person I spoke too was nice
(Charles) put me in touch with
Norman, the warehouse mananger. First he said I don't deal with the public. Wholesale only. BUT they won't even deal with my hobbyshop.
As things all end up, I asked Norman to PLEASE send me a new canopy. After 2 weeks I got the same piece of junk.
Got a hold of Norman and he quotes...Ok you can keep the canopy but for the frame i suggest you make your own frame from balsa wood ya know this is a hobby and i am sure you can find a way.
Is this right. I would like to see Norman glue this crap to a broken frame. I BOUGHT THIS MODEL NEW AND I EXPECT IT TO BE IN NEW CONDITION. PERIOD...... What do I do now?? I have a nice plane all assembled with no canopy.

I was warned about Raidentech and Nitro planes but ahhh I will try them.
PLEASE DON'T MAKE THE MISTAKE I MADE.
Pay a couple dollars more and but from a GOOD COMPANY with customer service

Hoss