ORIGINAL: e2e4
HelloSaralyn C. from Banana Hobby! Where were you when I asked for help?
I can only appreciate the fact that you are taking the right steps to improve your business by replying to negative posts..that's a good start.
What I think is prestige is the fact that...you've sent me a replacement transmitter...which was defective!! Right stick would not come back to neutral..How cool is that?!?!
Look.. HAVE some Customer Service available,try to bring more quality in your products, lower your profit margins until you have a nice customer base, better test your products (not just one time flight review for the sake of advertising) before offering them to the public, lower your shipping rates and shipping time and then you may have a good business.As of now there are a lot more better places than bananahobby. Happy customers will come back and angry customers will post negative comments.Hope you are going to do better in the future.Good luck!
<br type="_moz" />
Hello, and thank you for your reply! Please let me know what your order number is and what model radio you have and I can have a new transmitter shipped to you since the replacement one was defective. The fastest way to get the matter resolved is to email me at
[email protected]. I am new to the forum and the still find it a bit confusing to be honest!
<br type="_moz" />