ORIGINAL: e2e4
ORIGINAL: Banana Hobby Customer Service
ORIGINAL: e2e4
Stay away from Banana Hobby.They seem veryamateur conducting theirbusiness. Stay away from the clone "Sky Surfer" ..it's crap.Yes you can make itflyable, but you need to spend a couple of hours reinforcing wings, reapply glue..etc. Mine was abrushlessversion, verydisappointed.There is basically no customer support as other mentioned too. Their shipping rates suck and their productsas well.<div>I guess the name Banana Hobbysays everything.</div><div>I paid $146 with S&H..you are better of with www.hobbyking.com.</div><div>Regarding your problem: the transmitter is aChinesepiece of crap. You might as wellthrow it away. It caused me to loose control in less than 200 feet. I replaced it with Optima 6.Again, stay away from Banana Hobby.</div><div>
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I am very sorry to hear that you are unhappy with your Sky Surfer! It has many, many happy owners who have an extensive thread regarding its assembly, flight and modifications which I posted previously. You may want to take a look at that as it could potentially be helpful to you. Please let us know specifically what was defective on your Sky Surfer, as well as your order number and we will be happy to assist you in resolving the matter.
Thank you,
Saralyn C.
Banana Hobby
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I would really like to meet your happy happy customers..maybe we can find some at this address:
http://www.rcgroups.com/forums/showthread.php?t=1202694
The truth of the matter is that the Sky Surfer needs additional work to make it reliable for flight.THAT SHOULD NOT BE THE CASE!!! IT'S RTF!!! AND IS NOT CHEAP!!
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If you are interested in what's really going on with the Sky Surfer, please feel free to locate some RECENT posts regarding the Sky Surfer, like the like I posted about it. Additionally if you check out the RECENT posts from each person in that thread you will see that I have been in touch with them and the matters have been resolved. If you have a problem with yours, contact me with your order information and I'll get it taken care of. I cannot assist you in resolving a problem if it is not brought to my attention. I am here, you now know how to contact a customer service rep. directly, so there shouldn't be any further problems in getting it resolved.
Thank you,
Saralyn C.
Banana Hobby
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