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Old 06-19-2010, 10:39 PM
  #9  
gluemaster
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Join Date: Feb 2007
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Default RE: Thanks, Horizon

Horizon provided me with outstanding customer service as well. My Hangar 9 Plug N Play 40 size Cub was missing the plug off of the y-harness for the ailerons so they sent me a new harness. On it's maiden flight I lost a wheel which I later found but they sent me a new set. The last time I needed customer service was when I couldn't for the life of me get the Evolution 46 NT on it to run right. I tried different fuels, glow plugs, carb adjustments until I was blue in the face but it still wouldn't run right. I called them, sent in the engine and they sent me a new Evolution 46 NX to replace it. No questions asked. Horizon's customer service is first rate. I haven't had to deal with others though.