Almost a year ago I purchased a Peakmodel YAK 54 (25%) and this plane is awesome, flies like nothing else I have ever flown.

So when Peakmodel came up with a 30% Sbach, I must have been one of the first to order. After waiting 5-6 weeks my new model finally arrived.....and big disappointment: The shipment box was broken.

When I opened the box, the first thing that came to my mind was the very poor packaging, not similar to the professional packaging when I received my YAK 54, more like when I have unpacked an airplane and tries to get back into the box, if you know what I mean.

After a close inspection, I found that the right wing was broken, the rudder was broken and the left wing aileron has a hole in the covering. There was a few other minor damages, but these could be fixed.

I immediately emailed Peakmodels, stated what was wrong, and now my real trouble began:

After sending photos of the damages, it took Peakmodels almost three weeks to answer my mails, and the just responded: We will send some covering materials!

I complained and after a few weeks of discussions, I got the message that they had send me a new wing and some covering material. I was quite disappointed, they did not offer to send a new rudder or aileron, but the wing was the most important part, so I settled for that.

When I received the new wing, I discovered it was 8mm. shorter than the old wing and there was 6 holes for aileron hinges and the old one had 7 holes in totally different positions.

The result: The aileron is 6-7mm. to long for the new wing, I will have to remove the covering material on order to close the holes and make reinforcement of the new hinge holes and I will have to cut of 6-7mm. of the aileron.

And when all that’s done, I have a USD599,00 airplane with different size wings and repairs all over.

Once again I complained to Pealmodels and they answered that "all parts are adjusted to one plane, so dont expect spare parts to fit"

I have offered to send the plane back for either a refund or a new plane, and I have offered to buy a new plane with a discount, but without any reaction.

I have asked them twice if that’s their final standpoint, but they don’t reply to my mails anymore.

SO if you buy a Peakmodel, pray that it arrives in one piece and that you don’t damage it, because if that happens, you seem to be lost.

I can off course document all of the above with pictures and mail correspondence.

Best regards and happy flying.
Anders

PS: I have sent a link to Peakmodels from this post, just in order to give them a chance to give us their version of the story.