help roltech
06-02-2006, 01:36 PM
#1
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help roltech
roltech
I called them today to see if they received my Nexstar and they said they had. They said it would take a couple weeks to get a replacement sent to me but first the warranty dept. had to check it over. Did they do this with you and if so how long did it take to get your arf back?
Thanks NCIS
I called them today to see if they received my Nexstar and they said they had. They said it would take a couple weeks to get a replacement sent to me but first the warranty dept. had to check it over. Did they do this with you and if so how long did it take to get your arf back?
Thanks NCIS
06-02-2006, 10:23 PM
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RE: help roltech
ORIGINAL: NCIS
roltech
I called them today to see if they received my Nexstar and they said they had. They said it would take a couple weeks to get a replacement sent to me but first the warranty dept. had to check it over. Did they do this with you and if so how long did it take to get your arf back?
Thanks NCIS
roltech
I called them today to see if they received my Nexstar and they said they had. They said it would take a couple weeks to get a replacement sent to me but first the warranty dept. had to check it over. Did they do this with you and if so how long did it take to get your arf back?
Thanks NCIS
roltech
06-03-2006, 01:25 PM
#3
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RE: help roltech
roltech,
Yes I sent them everything the way it came to me. I didn't take anything out and even sent the video back with the simulator software in it's case. I even packaged it the way they sent it. I did leave the pin stripping on as you said. Hope that doesn't mean I altered the plane's flying ability? It flew fine before the clevis pin broke on takeoff. Thanks for answering me back. I will let you know what the outcome is!
Yes I sent them everything the way it came to me. I didn't take anything out and even sent the video back with the simulator software in it's case. I even packaged it the way they sent it. I did leave the pin stripping on as you said. Hope that doesn't mean I altered the plane's flying ability? It flew fine before the clevis pin broke on takeoff. Thanks for answering me back. I will let you know what the outcome is!
06-03-2006, 06:10 PM
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RE: help roltech
ORIGINAL: NCIS
roltech,
Yes I sent them everything the way it came to me. I didn't take anything out and even sent the video back with the simulator software in it's case. I even packaged it the way they sent it. I did leave the pin stripping on as you said. Hope that doesn't mean I altered the plane's flying ability? It flew fine before the clevis pin broke on takeoff. Thanks for answering me back. I will let you know what the outcome is!
roltech,
Yes I sent them everything the way it came to me. I didn't take anything out and even sent the video back with the simulator software in it's case. I even packaged it the way they sent it. I did leave the pin stripping on as you said. Hope that doesn't mean I altered the plane's flying ability? It flew fine before the clevis pin broke on takeoff. Thanks for answering me back. I will let you know what the outcome is!
Good luck.
roltech
06-06-2006, 02:34 PM
#5
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RE: help roltech
Roltech,
They sent me a brand new NEXSTAR with the same channel even. Only took 4 days not counting the weekend. I call that super service. Thanks for your input, it gave me confidence that I would get a new plane.
Thanks,
Gibbs
They sent me a brand new NEXSTAR with the same channel even. Only took 4 days not counting the weekend. I call that super service. Thanks for your input, it gave me confidence that I would get a new plane.
Thanks,
Gibbs
06-06-2006, 10:43 PM
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RE: help roltech
Your welcome, I knew they would there great! but now if you have the same clevis! change it to a better quality, because you may not have the same luck next time, in this hobby we have to check everything that might go wrong, and if you don't know ask someone at the club to check and instruct you how to proceed in doing just that.
Good Luck.
roltech
Good Luck.
roltech
06-07-2006, 01:55 PM
#7
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Thread Starter
RE: help roltech
Roltech,
I already put DO-BRO Plastic black square with metal pin and lock clevis's on the plane. I won't let those nylon clevis's do me in again. Thanks for the advise. Great flying and fair skies to yah!!!!!!!!!!!!!
Gibbs
I already put DO-BRO Plastic black square with metal pin and lock clevis's on the plane. I won't let those nylon clevis's do me in again. Thanks for the advise. Great flying and fair skies to yah!!!!!!!!!!!!!
Gibbs
