stashu

I have been looking at the Herr Somethin extra for a while now and finally decided to order it. I went to Tower and they wanted 89.99 for it. Then just surfing, I went to Iflyherr.com "the main company". They want 64.99, a savings of 25.00, which is signifiant to me. I called Tower to order it and some other items to total 150.00 "for free shipping" and asked for a price match, Tower say they couldn't do it. I paused and said why, but they just said they couldn't match it, I said thanks and goodbye.
I like Tower and still will order from them in the future, especially with the 25.00 off coupons at selected times, and free shipping over 150.00, excellant return policy, etc. I am just curious as to why they wouldn't match the price? don't they want my business, even at a small loss?--a loss now, BUT a repeat customer later . Normally the factory outlet is more expensive than the resellers, but not in this case. Any comments?

thanks!!

PS--I ordered from iflyherr.com for 64.99. I hope to enjoy this Herr lill somethin plane.
Stash

mscic-RCU

My Feedback: (6)

This is Tower Hobbies price matching policy as stated on their website.

stashu

Thanks for the reply-------I guess it came under "at our discretion" area of the price matching clause.

thanks!


stash

JohnBuckner

My Feedback: (1)

Asking tower/Great planes for a price break or price matching would be like walking into Walmart and demanding the same, ain't gonna happen.

We have allowed them to become the all powerful monolith over the entire industry and now will pay the price.

John

Just my opinion

Rcpilot

My Feedback: (78)

Tower? Monolith over the industry? [sm=lol.gif]

Not untill they start carrying some decent sized props and hardware. They are fine for the average 40--120 size sport flyer. But, they haven't got a clue when it comes to giant scale stuff.

I order from them on most of my smaller stuff, but I go other places for my giant scale supplies.

P-51B

My Feedback: (5)

I guess you never asked them for a price mach. I have, several times always got it. The biggest match was for a Hitec Prism 7 channel radio a while back. Hobby horse had them $50 to $60 bucks cheaper. I had bought one from Hobby Horse, but since I needed a part from Tower I ordered the second from them...after they matched the price.

Not asking for a better price only happens to those who buy a Saturn Vehicle.

Adudein

My Feedback: (11)

I've gotten a price match from Tower on a few occasions.I have even had them match a price and then use a $10 AD number to get the item cheaper.

I have also been told no,on a price match at Tower.

Tired Old Man

My Feedback: (1)

Many forget that gas giants are not the predominant form of our hobby. That should be evident every time you go to the field and see all the small planes, and only one or very few giants. For the most part Tower serves the masses, not the minorities. As for price matching, Tower has the ability to do much. Even more with products made by companies they control, either physically or financially. Those outside their grasp they can do little with, such as the Herr plane. It's quite possible Herr was selling the plane at less than their wholesale cost as a leader to get people to their site and purchase other items. That stuff happens all the time. If that was the case, Tower may have been asked to sell a product for much less than they would have paid for it.

stashu

Orginal Poster
FYI
I just checked Tower and they changed the price on the Herr Somethin extra from 89.99 to 64.99 within the last day or so. I guess thats good news, as they are pricing better now :-)