Empennage Gunner

My Feedback: (11)

I bought a used one off another website and the throttle stick is smooth. How do I change it back to the ratchet style? What parts do I need? Thank you in advance!

FUTABA-RC

You need to swap the detent on the throttle stick for the ratchet type. Contact service here:

https://futabausa.com/contactus/

Empennage Gunner

My Feedback: (11)

That number is swift to get you to voice mail with no resolutions. How about pointing me to right product part numbers and instructions to get the job done instead of wasting my time of day?

FUTABA-RC

Well, it is the weekend and I do not have the part number handy. I'm sorry you are not getting this taken care of as quickly as would like, but with what is going on things are taking longer. On Monday I will try to get the part number for you, but you will still need to contact them to order it. I'll do what I can do to expedite that.

FUTABA-RC

The Futaba staff was off today and will be back in the office Monday. They do have the part you need.

FUTABA-RC

The Futaba staff was off today and will be back in the office Monday. They do have the part you need. I was asked to tell you to submit a ticket through the service portal on the website. That will get the ball rolling to get you the part.

https://futabausa.com/repairs/

Empennage Gunner

My Feedback: (11)

Bill,

I need a part number to complete the Futaba web form out. Any way around this? The website will not allow a form to go through incomplete. ~ Wade

FUTABA-RC

Just use T14SG. Then in the description tell them what you need. Keep in mind nobody will see this until Monday and they may not get back immediately. But this gets it in the right place. And they are expecting it.

FUTABA-RC

Did the Huntsville lads get you set up??