Duplicate Post

Jef,
All radios sold in the US to date do not have the updated chip on board.

AM, I just received my 9C about a month ago -- what updated chip are we talking about here?

Jim,
All 9Cs ever shipped in the US have a minor software glitch which affects a very small portion of users....if you are using the glid2 software and if you are using butterfly/crow in combination with vtail gliders AND using elevator compensation, one elevator servo gets twice the needed travel. This can be fixed with a simple mix from the elevator to the rudder servo with link off.

A small qty of updated processors are available now to replace this chip for those users who don't have an available mix who use this combination. At some point in the future all production radios will have the updated processor. Any time a 9C ever comes in for service its processor will be checked and will be upgraded for free as a part of its regular service.

All radios received in the US after 6/30/02 have the updated processor. So we currently have mixed stock, as some frequencies have sold out and some have not. an easy way to know for sure -- the new batches also have a longer dial on them for VRs A, B, and C.

HI AMC

I just purchased my 9C (7/28/02) If I don't fly gliders and don't use the crow feature how else would I know if it has the updated processor? Is there a range of serial numbers that would indicate updated processor?

Thanks

Mike

Hi Mike!
Easiest thing -- do you hvae knobs (vrs A B and C) that are more than 1/2" tall? If so you hvae the newer units.

Next, you can use the servo display screen to see how yours behaves. If you don't fly gliders, though, there's no need to worry....as it effects ONLY that one change.

Hi Mrs Cross,
Is there any way I can purchase the new taller knobs for the 9C.
The teller knobs make sense.
jef

Jeff,
At this time they are not available even to us as a service part, they are that new. I would expect them to be available in the future, ask me again in 2 months or so, ok?

AM, I'm very impressed with Futaba's commitment to address customer concerns and suggestions. The expediency and speed with which you are able to sort out the genuine concerns from the sea of frivolous complaints are equally impressive.

Just a couple of days ago, I was thumbing through the Mouser catalog looking for replacement knobs. Here you are beating me to it. I might still get the knobs I prefer anyway, particularly because I like to get ones that indexed (i.e. numbered). This may be a long shot, but you don't happen to know what size shaft these knob fit on, do you? 1/4", 1/8" or 6mm?

Sorry, Volfy, don't know off hand. If you need a measurement, though, just email my techs. [email protected]. (the auto system can't ansewr this one so stick "no autoresponder" in the body of your email to keep it from trying.)

PS: the new ones have a much better index of center, etc.

Hi AnnMarie, I am about to send in my 9C for service and upgrade. I am concerned that in changing the microprocessor, I will also lose all my model data and settings. Will this happen or the data is stored in another memory chip ? Thanks..........

Raj,
The data is stored elsewhere in EEPROM. However, backing up your data to CAMPAC is ALWAYS a good idea incase they do need to flash the memory.

Hi AnnMarie, Could you kindly confirm if the microprocessor that needs to be changed is the FP63419C ? Thanks............

Rajul,
I'm sorry but no i can't.