Hi, I recently purchased a heli-max cp from tower hobby about 2 months ago. Today I finally got a chance to fly it, and it was fling nice but all of a sudden it shot down and when I shut it off and looked at the servo arm(servo A) the arm was straight up. The blades were tilted so that it blew air upward, and pushed the heli down. So I reset it and tried it again and the same thing happens. Then I took the arm off and set it back to the correct position and still the same thing. So I don’t really know what is damaged on it, but I am sure that it was not pilot error because I didn’t touch the throttle or the idle up switch. So my question is what could be wrong with it and how could I word it when I email the company?

If it's a brand new bird, you could try a few things:

Through these steps, you're attempting to trigger the servo spazzing that you're talking about.

First, unplug the main rotor motor, and tail motor.
fire up your radio, and plug a battery into the Heli to power up.
WIth all your servo arms and linkages as normal, move through the throttle from bottom to top, slowly, and back down.
Do that several times, moving slightly faster each time.
If the servo behaves, bring the throttle to the top, and start giving it some cyclic control and see if it acts up then.
If the servo acts up. unplug the Heli, and reset.
Trace the servo wires back to the receiver, and try to play musical conectors with the three servos. Mark where they are normally plugged in, and then remove all three, and plug in the servo that's giving you trouble to a different channel.
Plug the battery back in, and repeat the above steps to see if the servo freaks out again.

All you're trying to determine is whether the Rx is really the problem, or if the servo's toast. I'd have to say that within a month I cooked one of the stock servos on the Axe, and it just stopped working. However, just the other day I fried my Rx, and when it went, it caused the servos to go nuts, and at least one did exactly what you're talking about.

Best of Luck.

Ok, I did what you said and the servo still started spazzing, I also noticed that when I push the screw on the servo arm it also starts to spazzing, and when I do the same thing to the other servos it dosent do anything. Dose this mean that the servo is bad? Have you ever heard of this happing?

I'd say if you took your 'bad' servo, and swapped channels with it, and it still acts wierd, it's bad. Further, if you touch it, and it fails at ALL, it's bad, period. Contact the vendor you purchased it through, and explain exactly what you did, and they shold understand and either ship you a new servo, or give you a whole new bird.

Personally, I'm all for twisting people's arms and DEMANDING a whole new bird for the fear that more components might also be bad.. (i.e. bad batch of servos, etc)

Best of Luck.

Thanks for the help i emailed the company, I hope they can do somthing for me.