When will hobbico be getting in the new usb interface cables? I am not fond of being without my simulator during the winter months.

Thank you,

Kevin

Please contact Hobbico directly. If they do not respond to you, please let me know.

I sent them an e-mail Sunday. Hopefully they will respond in the next couple of days. Just thought I would try you as well as your respose time is better.

Thanks

I would just give them a call http://www.hobbico.com/techsupport/index.html

I haven't called yet. I figured a business who has e-mail as an option for customer service should answer their e-mail. 8 business days and a re-sent message and still no reply. Any word on the usb cables? I am afraid I have let myself get frustrated and calling them now might not be a good Idea(it would be a shame to make a fool of myself on the phone). I should have called them before I let myself get so frustrated.

Kevin, please ship your usb interface cable to Ikarus for a replacement with a brief description of your problem, shipping address, and email address. You may attach this thread for reference. PM me your full name and address so that I can notify them as well.

IKARUS Modellflug
Im Webertal 22
78713 Schramberg-Waldmössingen
Germany

I will definitely feedback the problems you faced with Hobbico to Ikarus.

Thanks so much!!

Mike, due to a death in the family I am just now getting around to returning the bad usb cable. Do you need me to PM you my full name and address again?

Thanks

Hi Kevin, I am sorry to hear about your loss. I would like to extend my deepest condolences to you and your family. I hope that you're coping well with the situation.

On your cable, no issues at all. I still have your address and have in fact alerted Germany. Do you have a proper address i.e. not a PO box number? I am just concerned that Ikarus might send you the cable via registered mail which requires a recipient to sign for it.