Can't access marketplace
12-03-2010, 09:16 PM
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Can't access marketplace
The last day I have had problems accessing the marketplace. I have been trying off and on for the pastseveral hours and I cannot access my market settings page or basically anything to do with the marketplace. I can get on most everything else. It gives me a " service not available" message. Is this due to the update also? Earlier today I got on a couple of times, but had to wait a long time for loading, and then could notuse the links. Will this last very long?.................................Reguards.... ...........TD
12-03-2010, 09:31 PM
#2
RE: Can't access marketplace
We are aware of several ongoing issues related to our recent site migration to new servers and service provider. We are working to resolve these issues as quickly as possible.
We thank you for your patience through this process.
We thank you for your patience through this process.
12-04-2010, 03:25 AM
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RE: Can't access marketplace
ORIGINAL: tdmoss61
The last day I have had problems accessing the marketplace. I have been trying off and on for the past several hours and I cannot access my market settings page or basically anything to do with the marketplace. I can get on most everything else. It gives me a '' service not available'' message. .........
The last day I have had problems accessing the marketplace. I have been trying off and on for the past several hours and I cannot access my market settings page or basically anything to do with the marketplace. I can get on most everything else. It gives me a '' service not available'' message. .........
Seems the RCU server hosting any images, isn't interacting well with the new servers.
Anything off the main RCU site that link via a 'redirect' to the one hosting images, isn't up to speed yet.
Easily seen when you try viewing images in a Gallery (over 200) aka Slideshow, or as you noted, access to Market Place.
Also notable in photo displayed in messages, and the smilies you can put in messages.
With MSIExploder 8 you can get in, but images don't display entirely correctly.
With Firefox 3.6.12 it just goes into an endless loop, failing to load at all.
They will eventually 'get it' fixed...........hopefully before Christmas?[sm=confused.gif]
12-04-2010, 01:10 PM
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RE: Can't access marketplace
Whew.....for the last 3 days I have had these frustrations of not being able to shop on my favorite site ever. The problem was posted and immediately John from RCU eased the pain by informing that it was not my computor but server issues.
John, thanks a million for standing on guard for us.
I look forward to getting back to shopping again. RCU is still my best store because it is manned and frequented by the best people in the modelling community.
John B... loyal canadian.
John, thanks a million for standing on guard for us.
I look forward to getting back to shopping again. RCU is still my best store because it is manned and frequented by the best people in the modelling community.
John B... loyal canadian.
12-04-2010, 01:32 PM
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RE: Can't access marketplace
ORIGINAL: JWN
We are aware of several ongoing issues related to our recent site migration to new servers and service provider. We are working to resolve these issues as quickly as possible.
We thank you for your patience through this process.
We are aware of several ongoing issues related to our recent site migration to new servers and service provider. We are working to resolve these issues as quickly as possible.
We thank you for your patience through this process.
John, we know the new server is creating problems. Wanted to let you know, Yesterday and the day before, I tried to reset a stock photo on an ad I placed 5 different times, it never went through, yet I was charged $1.00 for each submission. I don't think that is fair when it's a server problem. Do you have estimate on how long this will take?.
12-04-2010, 03:27 PM
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RE: Can't access marketplace
for the last two or three days i have not beenn able to get on rcu. is everybody haveing the same problem? or is it just me.
can somebody tell me please.
thanks
can somebody tell me please.
thanks
12-04-2010, 03:46 PM
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RE: Can't access marketplace
In a way I'm glad to see someone else have this problem I have been pulling my hair out trying ti find a way in to the buy-sell add's. I hope they get it fixxed soon I have a plane I need to sell!! Good Luck fixxing the problem!!
12-05-2010, 05:58 AM
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RE: Can't access marketplace
Oh please please please fix this thing!!!! I'm dying a slow death not being able to surf my favorite R/C marketplace. It's XMAS and I need some new toys!!
12-05-2010, 08:56 AM
#13
RE: Can't access marketplace
We are working to get this issue resolved as quickly as possible.
If you were charged for a marketplace ad enhancement that is not functioning, please send me the ad #'s in a PM and I will credit your account.
And BTW, this has absolutely NOTHING to do with the Feds or any other kind of conspiracy theory. This migration has been far more complicated than originally scoped.
If you were charged for a marketplace ad enhancement that is not functioning, please send me the ad #'s in a PM and I will credit your account.
And BTW, this has absolutely NOTHING to do with the Feds or any other kind of conspiracy theory. This migration has been far more complicated than originally scoped.
12-05-2010, 10:06 AM
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RE: Can't access marketplace
Hi everyone....
Add me to the list of not being able to get into the RCU Marketplace. I can get in everywhere else but the marketplace. I thought the new Malware I installed was screwing it up so I deleted that but now I see it's not on my end. Yup, I'm having RCU withdrawls as well.... :-)
Jon
Add me to the list of not being able to get into the RCU Marketplace. I can get in everywhere else but the marketplace. I thought the new Malware I installed was screwing it up so I deleted that but now I see it's not on my end. Yup, I'm having RCU withdrawls as well.... :-)
Jon
12-05-2010, 10:59 AM
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RE: Can't access marketplace
Hi everyone....
Add me to the list of not being able to get into the RCU Marketplace. I can get in everywhere else but the marketplace. I thought the new Malware I installed was screwing it up so I deleted that but now I see it's not on my end. Yup, I'm having RCU withdrawls as well.... :-)
Jon
Add me to the list of not being able to get into the RCU Marketplace. I can get in everywhere else but the marketplace. I thought the new Malware I installed was screwing it up so I deleted that but now I see it's not on my end. Yup, I'm having RCU withdrawls as well.... :-)
Jon
12-17-2010, 07:45 PM
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RE: Can't access marketplace
Same here dido dido!! I'm sorry John, that your having Problems. It sound like everyone is having withdraw. I know that I am. Hope you get it up and running soon. But in the mean time everyone, have a great Christmas The Toyman
02-09-2011, 11:27 AM
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RE: Can't access marketplace
i cant access my adds or classifieds. Is there any current issues going on it was working fine till about 15minutes ago i posted some items for sale . Please reply