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I Need Help

Old 01-08-2008, 05:33 PM
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honestjohn2
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Default I Need Help

I need help! In error, I cancelled an active offer on an item I am selling. It is now showing up in "Rejected Offers" as "Rejected - Incomplete Transacation" and the item is no longer marked "Sold". I had already generated an invoice for this item. How do I correct this? The Offer Number is #350440 on Item #353003. Thanks for your help.
Old 01-08-2008, 10:17 PM
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JWN
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Default RE: I Need Help

Once you reject an offer, you cannot accept it. Two options exist. The buyer can post a new offer, or we can reset the offer. I went ahead and reset it for you.
Old 01-08-2008, 10:25 PM
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honestjohn2
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Default RE: I Need Help

Thank you, I knew as soon as I did it that it wasn't what I meant to do.
Old 01-08-2008, 10:27 PM
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JWN
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Default RE: I Need Help

No worries. We do what we can to help.

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