I need help! In error, I cancelled an active offer on an item I am selling. It is now showing up in "Rejected Offers" as "Rejected - Incomplete Transacation" and the item is no longer marked "Sold". I had already generated an invoice for this item. How do I correct this? The Offer Number is #350440 on Item #353003. Thanks for your help.

Once you reject an offer, you cannot accept it. Two options exist. The buyer can post a new offer, or we can reset the offer. I went ahead and reset it for you.

Thank you, I knew as soon as I did it that it wasn't what I meant to do.

No worries. We do what we can to help.