nitro models
03-13-2008 | 06:31 PM
#1
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From: Sewell,
NJ
nitro models
I have been a member of Rc universe for sometime now, i have always seen Nitro Models advertisements on the site. I placed an order with Nitro Models on Feb 28th 2008 for a Boeing P26 Peashooter, i recevied conformation that it was shipped on 2/29/08. The cost of the plane was $ 155.00 PLUS $35.53 FOR SHIPPING BRINGING THE TOTAL TO $ $190.53. I recevied my Nitro plane package on 3/6/08 at 13:30 pm from UPS, upon opening it only to fine they shipped me a 3D 60 size passion plane. I did a live chat with one of there employees by the name of Steve, ( which I printed out and saved for future reference) after explaning the problem to him. he sent me a RMA number and assured me that if the numbers did not match my order , they would issue a full refund for return shipping.
Nitro models recevied my return today at 12:04 pm on 3/13/08, i had a chat today with one of there reps and they told me that they will not REFUND THE RETURN SHIPPING COST THAT I PAID. just about 2 hours ago i found out that one of my fellow club members also ordered the Boeing P26 Peashooter and recevied the same plane as i, a 60 size Passion 3D Airplane. I feel as if i and my other club member have been Scammed by this company that advertises on Rc Universe, i truly beleive that the item we wanted was out of stock and they just sent us both a plane, thinking that we would not want to be bothered or hassled with returning them. All i want is my full refund which i was assured i would receive for the sume of $ 190.53 plus the return shipping cost of $ 41.74 Total cost of
$ 232.27 I also have documentation of the conversations with there chat tecs, all shipping info from UPS, and the bill from UPS for the return shipping. Since this is a RC Universe recomended company, your help in this matter would be greatly appreciated.
Sincerely,
Lawrence D Morgan
Nitro models recevied my return today at 12:04 pm on 3/13/08, i had a chat today with one of there reps and they told me that they will not REFUND THE RETURN SHIPPING COST THAT I PAID. just about 2 hours ago i found out that one of my fellow club members also ordered the Boeing P26 Peashooter and recevied the same plane as i, a 60 size Passion 3D Airplane. I feel as if i and my other club member have been Scammed by this company that advertises on Rc Universe, i truly beleive that the item we wanted was out of stock and they just sent us both a plane, thinking that we would not want to be bothered or hassled with returning them. All i want is my full refund which i was assured i would receive for the sume of $ 190.53 plus the return shipping cost of $ 41.74 Total cost of
$ 232.27 I also have documentation of the conversations with there chat tecs, all shipping info from UPS, and the bill from UPS for the return shipping. Since this is a RC Universe recomended company, your help in this matter would be greatly appreciated.
Sincerely,
Lawrence D Morgan
03-14-2008 | 03:44 PM
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From: LA,
CA
RE: nitro models
NP has dedicated forum here at RCU. Sorry for about the honest mistake. http://www.rcuniverse.com/forum/forumid_456/tt.htm
Please pm me your order number and your friends order number.
Thanks
John
Nitro Planes
Please pm me your order number and your friends order number.
Thanks
John
Nitro Planes
