RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Missing Parts and IncompatibleBatteries as an "add on option"

Order Number: yhst-17210252890263-144029

http://www.nitroplanes.com/93a235-80...e-rtf-24g.html and http://www.nitroplanes.com/93a220-800bf109-rtf-24g.html

The Airfield 800mmSpitfire I ordered was missing the bind cable. I searched through every possible hiding place after noticing that it wasn't attached to the receiver; insidethe model's fuselage,inside the transmitter battery compartment, with the accessories, or loose in the packaging. It wasn't there.

The BF 109 Messerschmitt had a completely different 4channel ESC, despite being of the same model numbers,requiring no bind cable, andwithout the bind button on the transmiiter. There are no issuesthere.

The two 1300mah 20c 3cell blue lipo that I selected in the optional purchase menu do not match the smaller connector on either ESC. I noticed that this wasn't an add-on battery option for the Messerschmitt, only the Spitfire!

BecauseI ordered theSpitfire for my buddy, using one transmitter and receiver for both planes isn't an option. Should I return theSpitfire and the two batteries, or how should I proceed?

Thanks!

-Edited September 19th__
Reason: Plane missing the Bind Plug is a Spitfire, not Corsair as previously posted.

Any response from Nitroplanes???

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Never mind, issue resolved.

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Hi guys this is Timmy here from Nitroplanes how can I help you guys.



Timmy

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

<span style="font-family: Comic Sans MS"><span style="font-size: larger">I have just assembled my Dynam A-10 EDF.. When I plug in the battery, the throttle runs WIDE open and will not respond to the Transmiter.. Everything else is in sync with transmiter, just having problems with the throttle.. Any ideas what would cause this ??</span></span>

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

<span style="font-family: Comic Sans MS"><span style="font-size: larger">I have just assembled my Dynam A-10 EDF.. When I plug in the battery, the throttle runs WIDE open and will not respond to the Transmiter.. Everything else is in sync with transmiter, just having problems with the throttle.. Any ideas what would cause this ??</span></span>

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

I think there may have been some confusion, with the other guy's erroneous reply to my own post, earlier. My problem has not been resolved yet: Missing bind plug for the Spitfire RTFOrder and battery connector miss-match.

The batteryaggrevation is something that,now having gained a little more experience as an RC Newbie, I'd recommend Nitroplanes spare others. However, dealing with the many connector types is inevitable in this hobby. The bind plug How do you wish to handle this?

Thanks

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

CMP Edge 540T wing mount bolts/ blind nuts dont work. IE the wings are not held in properly and they slip in the eyelets. along with cracked canopy.

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

EMB 312 Tucano 120 - 65" Nitro RC Plane ARF (Gray)
Order Number: 950103

I received everything in good shape, but the fuselage does not have any
guide tubes in it for the pushrods. Please let me know what I need to
do, thanks.

Wayne

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

<table border="0" cellpadding="0"> <tbody> </tbody></table><div>Message from NitroPlane OrderID: 946958:
NitroPlane OrderID: 946958</div><div>Scheduled Delivery: 28-September-2010</div><div><span style="font-size: 13.5pt">Shipment Detail</span></div> Called UPS and they said they have not recieved this product to ship, can you help please!
Thanks.
Steve

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Timmy, are you here??

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

balistc1000 sorry about that I'm here could you take a couple of the picture for that fuselage and post it here for me please.If you don't mind could you take a picture of the shipping box too did you UPS damage anything on the outside box.



Timmy

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Here are the UPS tracking number 1ZX03V030396520979 we have ship out your package you could receive it sometime this weeks.


Timmy

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Hi again. I wrote that message in a forum a while ago and still didn't get a reply. I thought i'll try again. Thanks

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

When did you order that airplanes are you sure is that order number cause when i check it with that order is was back in 2006.



Timmy

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

The order was placed on July 19th 2010at 10.00pm. Order number yhst-17210252890263-138012 . My original post was on August 8th 2010. Thanks

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

No damage on the outside of box or to the kit, everything is fine.

I received everything in good shape, but the fuselage does not have any
guide tubes in it for the push rod wires to the rudder and elevator.

I will get you a pic tomorrow.
Wayne

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Order number 948721 Airfield F-15 Missing part - NoseWheel Steering Servo Arm.The kit does not have the linkage needed to couple the Nosewheel with the Nosewheel Servo in the Cockpit. Due to this issue the nose wheel steering is rendered inoperative.

Seems to be some type of special servo arm according to the attached picture.
Your attention to this matter is greatly appreciated. Feel free to contact me at any time.
Brian

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<div style="margin: 0in 0in 10pt 9.7pt; text-indent: 26.3pt"><span style="font-size: 12pt; line-height: 115%">I have to say I am extremely disappointed in my recent purchase. </span><span style="color: black">Order Number: 961059 12.4G 4 Channel AirField RC 55" Sky Trainer Radio Remote Control Airplane w/ Brushless Motor/ESC/Lipo 100% RTF *Super Scale* EPO Foam Plane. I have put the plane together, as best as I can. Problems that I have seen are as follows.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">1.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Per the pictures on your website. The plane has a red rudder and wingtips, mine are white and no decals included to make them red.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">2.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Per the pictures on your website.The plane comes with decals already installed, I got a decal sheet with multiple folds that rendered the decals close to useless.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">3.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Plane came missing 1 screw to hold the top of the wing to the fuselage.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">4.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Plane was missing 1 hole for the front of the wing to set into. (I had to make my own hole)</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">5.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Plane was missing a battery for the plane, (charger was there but not battery).</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">6.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">End of the fuselage (where the elevator goes in) broken and bent (I had to cut a piece of foam out of the box to piece it together and heat up the foam and brace it to try and straighten it)</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">7.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Foam down the left side of the plane very rough had to be sanded to use.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">8.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Plane is advertised as RTF, doesn&rsquo;t mention that no batteries or charger included for the radio.</span></div><div style="margin: 0in 0in 0pt 45.7pt; text-indent: -0.25in"><span style="color: black">9.<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">No allen wrench to install nose gear (luckily I had the right size)</span></div><div style="margin: 0in 0in 10pt 45.7pt; text-indent: -0.25in"><span style="color: black">10<span style="font: 7pt 'Times New Roman'"> </span></span><span style="color: black">Multiple holes in plastic had to be hand drilled to make them usable</span></div><div style="margin: 0in 0in 10pt 27.7pt"><span style="color: black">Not sure what you plan on doing to make this right but have to say I am not a happy customer.
There was no damage to either box on the outside from shipping.
Also the radio shown has settings on front to reverse the throws of each channel, mine does not have these.</span></div>

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Like I said, no damage on the outside of box or to the kit, everything is fine.

But the fuselage does not have any guide tubes in it for the push rod wires to the rudder and elevator.

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Timmy, do you see the problem in the pic above(last post^)??

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

order # yhst-17210252890263<div>plane: red ez hawk</div><div>
</div><div>probelm:</div><div>
</div><div>i've assymbled the plane and exp. problems when I turn on the trans. and plug in the bat. I get no responce from the servo's or  no beep from the ecs unit. I Think its either the Rx or the Tx. Plz help</div>

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Oder # yhst-17210252890263-153378
Hello,
I received my package from NitroModels last Fridday, After go through manual and inspect all parts,I found this RTF kit was missing a fiber rod use to connecting 02 main wings together. Please let me know when I have replacement from Nitro models.Thanks!

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

Nitroplanes Support Request. Urgent please assist

Nitroplanes Order Number 979507

My Mig-15 with Electric retracts was missing the Linkage between Nose wheel steering and the servo. There were no parts to connect in the box.
Second item missing was the 3 to 1 Y adapter needed to connect all 3 electric retracts to the receiver Gear Channel.


With regard
Brian

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

o/a NOV 3,IO I received my Discus CS glider 2.6M  ARF from Nitro Planes (Flying-Dream).
<div>Order Number: 980745 and shipped to Keith Butler, 2205 S 5th Ave E, Newton, IA . Missing was the
1/8" Thick plywood base, for the front latch of the Cockpit cowling. Not large but important and would,
for me, be difficult to make.  Is there a possible way to get one sent to me.  The part is a rectangular
1 1/4" x 7/8" piece with a 1/4" x 5/8" slot in the center.

kafton
</div>

RE: DAMAGE SHIPPING/MISSING PARTS ISSUES____Post here
 

<font size="3">Support:   </font><font size="3">Order Number: 980745</font>
<font size="3">
I received the following order on Nov 3 '10 .
The kit did not include the slotted rectangular plywood piece, that is part of the set, that secures the front of the cockpit cowling. I did receive three of the plywood hooking pieces.  The part is 1/8" plywood (rectangular)
1 1/4"x7/8" with a 1/4"x5/8" slot in the center. Could this be mailed to me.

The order shipped to address is: Keith Butler,  2205 S. 5th Ave. E., Newton, IA 50208
 United States
-
Quantity        Item
1       Discus CS 2.6M ARF Radio Remote Controlled Sail Plane Glider
</font>