Ebay Dispute Advice Needed
#1
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Ebay Dispute Advice Needed
I bought a Cox TD 15 Mk II, thats the one with the gold case - used.
The picture was fuzzy, I emailed the seller before bidding, asked if there was any damage such as wrench marks or plier marks done to the motor. His reply was a small nick near the mounting hole.
I get the motor, and the engine was chewed pretty much top to bottom with deep plier marks.
I emailed the seller asking for arrangements for a return.
Seller stated it was sold As-is. It did not state that in the "Sellers Payment and Return Policy" section of the listing. - instead it was typed as a 'last breath' note near the bottom of the page....It was not in the context format of the listing...when I clicked the ebay feature that jumps to the return policy it was not shown in that paragraph.
I went to the dispute counsel at PayPal, now they want me to get an appraisal on it from an authorized dealer, ect. proving what I had already explained.
Where would I go to do this? This motor is long out of production and is a 'one of a kind' type item?
I thought my pictures that I supplied and the discrepancy in the listing would be enough to prove it...I guess I think wrong.
Any advice or suggestions would be appreciated.
The picture was fuzzy, I emailed the seller before bidding, asked if there was any damage such as wrench marks or plier marks done to the motor. His reply was a small nick near the mounting hole.
I get the motor, and the engine was chewed pretty much top to bottom with deep plier marks.
I emailed the seller asking for arrangements for a return.
Seller stated it was sold As-is. It did not state that in the "Sellers Payment and Return Policy" section of the listing. - instead it was typed as a 'last breath' note near the bottom of the page....It was not in the context format of the listing...when I clicked the ebay feature that jumps to the return policy it was not shown in that paragraph.
I went to the dispute counsel at PayPal, now they want me to get an appraisal on it from an authorized dealer, ect. proving what I had already explained.
Where would I go to do this? This motor is long out of production and is a 'one of a kind' type item?
I thought my pictures that I supplied and the discrepancy in the listing would be enough to prove it...I guess I think wrong.
Any advice or suggestions would be appreciated.
#3
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RE: Ebay Dispute Advice Needed
Take a pic of it so we can see for ourselves what the damage is .I'm sure your LHS would be willing to give you a letter of some sort stating what condition the engine is in.