I just bought the FSone software with the controller I installed the software and when I try to run the program I get a usb is not connected. I looked on their help sight and all it says is that there must be a problem with my usb port, thats strange because it works fine with G2 & G3 no problem with them they seem to work fine on the same port. Anyone else have that problem? Wish they hade weekend suport.[:@]

Exit FS One (if it's running) and unplug the USB cable from your PC. Wait to hear the USB sound as the cable is removed.

Next, plug the controller cable into the USB box.

Now, plug the USB cable into the PC. You should hear the USB sound as the PC detects it.

Verify that the PC is seeing the USB interface and controller by using the Game Controllers tool in the Control Panel of Windows. You should see an entry for "Hangar9 FS One v1". Click on Properties. You should see axes data. Move your sticks -- you should see the red bars move. Click Cancel and when back at the Game Controllers window, click OK.

Now, restart FS One. It should start normally without the USB warning.

Let me know if you still have problems or if this fixes your problem.

Brian
InertiaSoft, Inc.

I get the usb sounds when i connect and disconnect. that is working I cant even open the program all I get is the Error message I unconnect and re connect the usb and still no go. I have uninstalled the program and still no go. I do not find the controller in the game controllers in the controll pannel I have looked for it I even looked in the device manager and I can see the list change when I disconnect and reconnect in the device manager.I have not even seen the program open up all the way.I have all of the prefered hardware in my computer might be a little shy on viedo although I have a ATI all in wonder viedo card it is no slouch.

This seems to be the problem but how do I fix it?
Thanks Brain

Kf6bpa,

I have this problem with G3 occasionally. Have you tried using another USB port? This seems to work for me.(no logical idea why)

Hope this helps!
50%

Yes I tried every USB port on the computer all 6 of them and the same responce on all of them. I get the little beep beep when I connect and disconnect and One time I thuoght I hade it licked when I pluged it into one of the ports on the back anf the little screen poped up and said new hardware found and listed the controller but that was the only time I seen it. I got all excited for nothing.[&o]

Ok, so when you plug in the USB cable to your PC and use the Game Controllers tool, you do not see "Hangar9 FS One v1" appear in the list? If the Game Controllers tool does not see it in the list, neither will FS One.

If you are seeing "Hangar9 FS One v1" appear, you should also see a status of "OK". If you don;t get an OK status, FS One will not be able to read the device.

The other possibility is you can see it in the list and the status is OK, but the axes don't move. Is this what you're seeing? If so, exit the Game Controllers tool, disconnect the USB cable from the computer, plug in your Tx or the TacCon into the USB box, and then plug the USB cable back into the PC. Can you see the axes move when using the Game Controller tool at that point?

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