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rc nuts hobbies please contact your customers

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Old 01-18-2008, 03:31 PM
  #1  
hummitlargescale
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Default rc nuts hobbies please contact your customers

I can't get a hold of anyone there.won't return e-mails charged my card but still waiting 6 six weeks for my backorderd parts.I would just like an update from you.Hope everthings ok with you.Thanks
Old 01-18-2008, 09:03 PM
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MnMikeRC
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Default RE: rc nuts hobbies please contact your customers

I am prety sure that is illegal to charge your credit card and not have shipped the parts. You might look into that.
Old 01-18-2008, 09:22 PM
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Pro5thScaleDistributors
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Default RE: rc nuts hobbies please contact your customers

Hmmm whats taking so long?
6 weeks is way too long.
Old 01-18-2008, 11:34 PM
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Default RE: rc nuts hobbies please contact your customers


ORIGINAL: MnMikeRC

I am prety sure that is illegal to charge your credit card and not have shipped the parts. You might look into that.
yup thats correct, your card should not be debited until your order has been shipped.
Old 01-19-2008, 12:29 AM
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NdFrSpeed
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Default RE: rc nuts hobbies please contact your customers

This is interesting,,his website leeds you to belive hes some big dealer,,but ive called him i know over 30 times,,all times of the day,,never an asnwer,,he acts like some guy that works out of his garage to me,
Old 01-19-2008, 12:31 AM
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sheograth
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Default RE: rc nuts hobbies please contact your customers

I would contact your credit card company and file a chargeback. Regardless of whats going on in his life, its for reasons like this that people shouldnt be charged until and order ships.
Old 01-19-2008, 12:46 AM
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Bratch96
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Default RE: rc nuts hobbies please contact your customers

Just request your money back.
Old 01-19-2008, 01:19 AM
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Default RE: rc nuts hobbies please contact your customers

tbh ive seen a few posts over the yrs from RC Nuts (mostly advertising) but ive never heard anything negative, maybe like you said its prob RL stuff.. But he had time to charge your card though which is strange :s
Old 01-19-2008, 03:57 AM
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splcrazy
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Default RE: rc nuts hobbies please contact your customers

its very frustrating and sometimes a gamble when you buy stuff online lol theres always the little voice in the back of your head saying where the hell is my stuff lol and wondering if your ever gonna get your stuff , maybe the guys been on christmas break holidays and is waiting from other companies to re open so he can get the parts you ordered so he can then mail them to you , alot of hobby shops still havnt opened from the holidays , im still waiting for hostile hobbies to open so i can buy my knobby tires off them.
Old 01-19-2008, 05:40 AM
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Bratch96
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Default RE: rc nuts hobbies please contact your customers

It could be: he doesn't really have you item in stock and won't even place an order for it until he has "enough" orders to make it worth it for him. In the words of Glenn Beck, "I'm just saying".
Old 01-19-2008, 09:03 AM
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Default RE: rc nuts hobbies please contact your customers

I tried to order something from them last year. Took him two days to tell me he didn't have it in stock and charge back my card.
Old 01-19-2008, 11:01 AM
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Default RE: rc nuts hobbies please contact your customers

Here is publicly available information from his domain lookup.
Domain name: RCNUTSHOBBIES.COM

Administrative Contact:
casciola, michael [email protected]
71 Almond Street
Staten Island, ny 10312
US
917-796-0600
Old 01-19-2008, 11:22 AM
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raptor 8
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Default RE: rc nuts hobbies please contact your customers

This is exactly why i have bought all my fg vehicles and parts, and upgrade stuff from http://www.netshop.nl/shop/rc/enter....d=39045.626331
He has everything in stock and ships promptly. Great guy and great service. Plus he is very good with his prices.
Old 01-19-2008, 12:14 PM
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fgbasher
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Default RE: rc nuts hobbies please contact your customers

That domain information is at least 3 years old and outdated. IF you need to contact the store and the number on the site is not getting replies, you can call the main store number 972-758-2677. Per my conversation with my partner yesterday, all emails have been replied to and anyone that left a message with a name and a number was called back.

Backorders have become an issue due to the two distributors not ordering parts to supply to the dealers. We give you the option to backorder order it or refund you. If the distributors do not have it, then no one in the US will probably have it either. We cannot control what the dealers have in stock and when they order. We are having the same issued that every other large scale dealer is haveing with parts and vehicle supply.
Old 01-19-2008, 01:43 PM
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Default RE: rc nuts hobbies please contact your customers


ORIGINAL: raptor 8

This is exactly why i have bought all my fg vehicles and parts, and upgrade stuff from http://www.netshop.nl/shop/rc/enter....d=39045.626331
He has everything in stock and ships promptly. Great guy and great service. Plus he is very good with his prices.
I second that. Ron is awesome to deal with.
Old 01-19-2008, 02:42 PM
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Foxy
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Default RE: rc nuts hobbies please contact your customers

We got an official answer to the OPs question, I see no need for this to stay open. These discussions rarely end well. Locked.

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