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Just a complement to Jeff at Skymaster USA AND Skymaster!

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Old 04-14-2008 | 08:51 PM
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Default Just a complement to Jeff at Skymaster USA AND Skymaster!

Guys, I would just like to say that Skymaster USA really went out of their way to help me get my 1/6th F-16 ready for the MSAB rally. They have a brand new (taken out of one of their complete kits) Stab and Rudder and decal set comming to me. It should hit my door next week. Wow, was I impressed with this service. To boot, they are not charging me at all for the stab, rudder and decal set even though most likely it was my fault that the rudder wasn''t completely seated. This is what I call EXCEPTIONAL customer service.

I will be seriously looking at Skymaster for my F4 when I am ready. Super Job Jeff and THANK YOU!!!! You guys are the best! You guys at Skymaster in Asia - Thank you very much for going out of your way to help me get this jet flying before the rally. Super service from a company dedicated to serving the USA market.

Thanks,
Andy
Old 04-14-2008 | 09:31 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

I will second that. These guys are doing a fine job for me. Thanks Jeff
Old 04-15-2008 | 12:04 AM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Jeff and Jason at RCI bend over backwards to help their customers to the best of their abilities. You will love the Skymaster F-4 when you decide to get one Andy, they fly great!!!
Old 04-15-2008 | 05:43 AM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

What are you goin to put in your "1/16th" F-16?.......an OS .55!!!!! LOL!!
Old 04-15-2008 | 09:36 AM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

More like a Cox .049!! hell the one sitting on my desk is larger!
Old 04-15-2008 | 03:17 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Just had a conversation w/ Jeff; Jason followed up w/ an e-mail. My hat''s off to them and SM!

I had a problem w/ my Gripen, e-mailed RC International, call came a day later offering resolution. World of difference from dealing w/ SM a year ago! Tx, boys!

Ray
Old 04-15-2008 | 06:28 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

lol just noticed the typo That 1/6th!!
Old 04-17-2008 | 04:26 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Thank you guys...

Skymaster-USA was put in place for the customer and the dealers. If you need anything or have any questions about a Skymaster product feel free to contact me.

M-F 9:00-5:00
www.skymaster-usa.com


Thanks again...
Old 04-17-2008 | 06:02 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Hey all,

My parts came in today. SUPER JOB!! Not only did Skymaster graciously send me the parts at NO CHARGE, they also included new hinges, new carbon fiber rods, a decal set and a new drive shaft for the rudder. This is excellent service unmatched by others.

Thanks again Jeff AND Skymaster for your help.

Andy Andrews
Old 04-19-2008 | 02:50 AM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Can't wait to get my hands on a SM F-86.


Jason
Old 04-22-2008 | 03:10 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Its on the way Jason. 2 1/2 weeks and will have it..
Old 04-22-2008 | 10:21 PM
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Default RE: Just a complement to Jeff at Skymaster USA AND Skymaster!

Hey Jeff, George and Jason,
The guys SILL are giving me a hard time when I wear my "Skymaster" hat you gave me when I go to the field...they say, "How much did you have to spend to get that?" I tell them, " I have never had to pay for a jet from you guys yet...I chose to buy the expensive boxes they come in on own free will!"

I have three SM jets and they ARE the best IMO.

Thanks again guys...see you at FL Jets next year or sooner.

Rex Briant

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