RE: Jet Central Problems ... warantee???
 

Well sine my first posting I have recieved over 70 emails from unhappy folks 50 Saturday morning and another 20 this morning. So there is certainly people in both camps!!! Some in hero worship but those were only on the postings. I guess if you worship you need your god to notice??? A lot of opionions and very few facts on the postings. Obviously too many people has too much spare time. What I didn't see was constructive problem solving or compromise. I like the one that suggested that Eric would refund my money??? I am all for that !!! But I don't imagine he would really do that but hey it would be great!!! Eric if you are following this - sounds good, how about it?? I think however that who ever said this is in deep need of psyc services for hero worship or at least a reality check. Let's analize this $2595 - the repair bill $582 = that is aprix $2000. Good to me but I will wait until I see the check! LOL
you really must hold him in high regard.. Mabe we should all calm down and use a little common sense. Treating each other with a little more respect. I posted this for two reasons. So people would be advised, a heads up, and because Eric said that no one was unhappy with his service. I was also felling pretty burnt because I knew I had a fod screen on the engine and had been fighting the thing for months. I had got no relief and when it finally blew out the bearings from repeated 800 degree, two foot long flames. I get blamed. That isn't easy to take!!!
Well I accomplished my goal. You are all warned, I proved that it isn't just me from all the "exactly" and "same $@&& happened to me!" emails. You would have to sell thousands of engines for the number of negative responses I got not to be significant. Now we know that Eric has people who absolutely kiss the ground he walks and a probably larger group that would like to have him in a dark street. I am surprised that fist fights don't break out at the jet flys! LOL

While all this was going on Eric and Gene were at a fun fly so while we were all on the net. !!! Personally it is cold and windy here and they are down in Florida. You all Been warned So pick your poison, step up to the table and don't complain if you gamble and lose.
One thing I will say is the jet community won't grow until competition makes this the exception and not norm.
Katt

RE: Jet Central Problems ... warantee???
 

One more note. If Jet Central is a good as some of you think Eric would consider all the problems I had with the engine and cover it under warantee or at least offer to split it. After all it was witnessed by Gerry Hinshaw and others. Then I would put him back in the white hat group and I would owe him my regrets.

I learned a long time ago that how one treats you is about them and how you treat them is about you. It is one thing to look out for your interest but another to seek revenge. I reacted to being treated what I thought unfair and I opologize for that but I was really dissapointed because I never expected this to happen especially by Eric and i also love that little engine
and it hurts to see it burnt and broken. Kind of tramatic!! Mothers do react when their babies......

Done with this discussion

Pax Et Bonum

katt

RE: Jet Central Problems ... warantee???
 

The two cycle oil bit wasn't directed towards you (whenever you see a quote above someone, that means the posters comment was directed to the person who was "quoted").. And No one here cares if you are a "commercial multi" blah blah blah. I'm a CFI, CFII, A&P, CMEL, CSEL, Instrument rated pilot to.. And i'm the first one to tell anyone who ask's... Any idiot can get a license if they study hard enough, hell ive seen plenty of idiots that i'm amazed graduated highschool get some type of FAA license (i work with over 100 of them).. So saying your have whatever type of education doesn't mean anything in my eyes.

And i'm going to ask this exact same question, since it still hasn't been answered in the other Jet Central thread you posted in:

"What strikes me as strange is.... how come even after you received it and it was "locked up" you kept trying to free it up? I mean, the thing doesn' spin out of the box when it should. And according to your other post, your a smart lady. So if you Knew it wasn't right (especially after the start wouldn't spin it), why not just call them back on the phone and ask what was up? "


Who cares if Eric and Gene were at a funfly.. Thats part of what keeps their business OPEN, get over yourself, you are not the ONLY person they have as a customer, and you wont be the last....

Personally, i think this whole problem is b/c of your lack of "common sense" (that you say we should all use) in trying to free up a "locked up" motor that arrived on your door that way..
Your problem with dreamworks is the first i have ever heard of, and frankly sounds like a pile of BS to me. And if the visa account said it was fraud that he was commiting, then how come he's not in jail? Again, yet another question to come up by what to me appear to be lies from someone just trying to get something for nothing.

RE: Jet Central Problems ... warantee???
 

HI all, I was not going to post any thing here, but I have come to the conclusion Katt is a leech( Dreamworks etc etc ). If she where a smart, no average person, she who have sent the turbine immediately back for service.
Rcpete
PS, I have watched Eric Clap grow his busisnes, he supports many Jet Rallies through out the season, he is always a phone call away. He is a Icon in this hobby.
I have read your crap all weekend, you Fodded your engine, pay to get it fixed and move on.

RE: Jet Central Problems ... warantee???
 

There is something to be said for 3 Ph.D's :eek:

RE: Jet Central Problems ... warantee???
 

Katt,

This is exactly what I meant on my post #20. "you have the pack of wolves who supports this X company attack the poster". And this is exactly what is taking place at the moment.
These forums are notorious for these type of things happening and all it does is frustrate the crap out of you. Its just not worth it! Most wont sign in and say anything cause most don't want their name known and maybe chance at having good dealings with others after posting unsatisfactory treatment. Atleast thats what some of my customers have told me. I dont blame them either for they are saving themselves with the headache and the name calling etc......And some of these folks on here are professionals. WOW! thats sad.......

Anything you say right now is going to get reviewed, studied, and translated inappropriate and will result in a negative statement reverted back against your part. That is why I like RCU member "Falcon Wings" little quote he had at the bottom of his signature (don't exactly remember how it went)......."Never argue with an idiot all they do is bring you down with experience." His new one is good too. "I do argue with idiots and let them win on purpose".
I love it Falcon Wings! Que paso Bro!

Overall i'd like to say thanks for posting your complaint. It just helps us RCU members really think when it comes to a conclusion whether we should buy or not from some particular company. It takes lots of nerves to come out and speak up and risk ones reputation, so I credit you highly for that. But you probably did help others with their decision in any future considerations with a particular company. It just makes us better shoppers in the future when it comes to buying any product out there.

My best suggestion would be too discuss it over with this person involved again. I seriously doubt he will budge but who knows he might be having a better day. It just seems like all your getting is a bunch of guys bringing up other issues you've had in the past. No confidentiality on these forums at all! It just seems like many have forgotten the term and just dont consider professionalism anymore.

Hope all this works out for you and your able to get your turbine back up and running. Good luck!

Cheers,

RE: Jet Central Problems ... warantee???
 

Not going to bother even responding to Katt's post.... EVERYONE of my customers knows how I operate and simply put, you have STOLEN two valves from Dreamworks. Are you going to deny you have not received them? Have I been paid for even one? Nuff said. In my world, that is called theft.

RE: Jet Central Problems ... warantee???
 

This forum never ceases to amaze me......

Like watching a train wreck.

RE: Jet Central Problems ... warantee???
 

Actually, I've never seen the valves.. One of the boxes came down here to the marina. I remember when it came as she had me watching for it (it had to be signed for through the marina post office). I remember her saying that all that was in the box was some pilot figure stuff, she was expecting the valves.. If she got it, she didn't put it on the jet.. Maybe something actually did get mixed up?

I know that if I pick up the bee that I'm going to have to buy another hand held unit as like she said, she doesn't have one for it. It got lost when it was sent to Eric..

RE: Jet Central Problems ... warantee???
 

Hey, I have a question about the warranty. If I purchase this turbine after the repair. Is the turbine covered by any warranty at all unless I spend another $250 to get the life warranty? Say I buy it and 6 months from now something fails that isn't operator error (fod etc). Would it/shouldn't it be covered under the general warranty, especially since after this repair there should be 0 time and it's an almost brand new? Basically a brand new turbine. If not then it would seem that the lifetime warranty was nothing more than a regular warranty, right? If most things will be judged as operator error then it may be a waste of the $250? As I mentioned before, CS was great on my super eagle!

Still hoping to hear from Eric!!! :D

RE: Jet Central Problems ... warantee???
 

From what has been posted by Eric before... LTW on a used Turbine is only available if the Turbine is purchase from the original registered owner, you must pay the $250 transfer fee within "x" number of days from the purchase...Sorry I can't remember what the value of "x" is;)

So the moral of the story is if you plan on purchasing a used Jet Central Turbine and you want the LTW you must:

#1 - Make sure you have the history of the motor, this can be achieved by getting the serial number from the owner and contacting Eric so he can verify it.
#2 - Make sure your are getting it at a fair price as you will need to remember that you will need to spend an extra $250 from the get go to transfer the LTW.


I love the adds in the RCU classifieds from owners with suppose low time Turbines that state that you get the LTW with the Jet Central Turbine that they are selling and there asking prices close to retail. What they don't mention is the little fact that the buyer is responsible for the $250 transfer fee.


If you don't care about the LTW...then make your best deal; however I would highly recommend you do the serial number verification with Eric to play it safe;)

RE: Jet Central Problems ... warantee???
 

:D Thanks! I know that Katt is the original owner as I talked her into going the Jet Central route.. Just trying to figure out if there will be any warranty on the turbine once it's back for me???

The $250 is quite a hit as you mentioned about buying one of the used turbines...

RE: Jet Central Problems ... warantee???
 

What is curious about the Bee in question is why did it have hot starts to begin with? Hot starts are the number one cause of warpage and bearing failures.

Usually a hot start (at least from what I have seen) is typically operator error.

1) Fuel lines not purged of air, when turbine goes to fuel ramp (After starting on gas), it doesn't detect an increase in RPM, so the ECU (ICS) increases the pump pulse width which increase fuel output, by the time the fuel reaches the turbine there is way too much pump output and viola... you have a flame thrower.[X(]

2) Attempts of purging the air resulting in wetting down the combustion chamber with excess fuel. Be careful with that test the pump option, things can get real wet in a hurry [X(]

3) Too much start gas, I have seen some guys who like to "pour the coals" to the start gas because they think it should be starting quicker, you need to sit back and relax, the turbine will spool up in due time, too much start gas can result in localized heating once again resulting in a warp / rub situation. I now use a gauge on my propane tank and maintain the pressure to the turbine during the start sequence, you can hear the propane burner, monitor the temperature, and adjust the propane valve as required to ensure an uneventful start up.

4) Batteries - I think the charge condition is the number one possible source for issues when starting.

RE: Jet Central Problems ... warantee???
 

Hey guys and gals, I have been flying turbines for a few years now and i can tell you that from experience that every turbine ever produced has at least a little head scratching involved and maybe even a little swearing sometimes too. First off i do not own a Jet Central turbine but I used to have an old Artes Bee . I was happy that it still ran as old as it was. I mainly fly US Microjets engines and old RAM turbines because thats what I have available. I also have had the privelage of knowing Eric Clapp and his son Travis for two years now and just from the time i fly with these guys and how many people who fly these turbines at the events I am sold on a turbine from this company. Why ??? The reason is that I want a turbine that starts easy, I dont need a box of glowplugs, and it is light makes great power and is reliable. No turbine will last forever nor will any airplane. They have an experation date like milk and it can be just as ugly when it does.

RE: Jet Central Problems ... warantee???
 

RCISFUN I apprecite your posting on reasons for a hot start. I am a more recent additon to the jet community and can use all the information I can get my hands on.

Wouldn't the in line restrictor help limit having to much start gas from hitting the turbine?

RE: Jet Central Problems ... warantee???
 

jonkoppisch:

Great question; and now for the answer.

The LTW covers the turbine for all issues except Crash, FOD and customer neglect. If the turbine experiences any issue, crash, FOD, or failure of a part and is returned to the Jet Central service facility for "service/Repair" the LTW is restored. We are the only turbine manufacture I know of who offers this indepth coverage.
The LTW is transferrable to the second owner for a sum of $250.00. New owner is asked to complete a new registration then scan and email to me. Once done and the transfer fee paid, the second owner and LTW are complete. The sale assumes the buyer is purchasing a complete system and in operating order with no issues. Logically, no new owner would do otherwise.
If the new owner elects not to transfer the LTW, this coverage is voided and the file marked accordingly. It cannot be renewed at a later date.
Warranty (non LTW) covers parts and labor for one year (unlimited cycles) but may not exceed 25 hours.
Twenty five hour inspection WITH LTW cost to the owner is $250.00 regardless of parts needed plus shipping of $60 back to owner.
Twenty five hour service without LTW is parts and labor which must be preapproved by the owner.

I trust this answers your warranty questions. While I do check RCU daily, I check email hourly. I may be reached @ [email protected]

Customers we THANK YOU for your support in this thread. . .Also, welcome aboard to the two new Jet Central Rabbit owners as a result of this thread ! Always a positive within a negative.

Best regards,
Eric

RE: Jet Central Problems ... warantee???
 

Sailing1

Welcome to the jet community. Line restrictor / filter is in place to insure a constant flow of gas to the turbine. This is regulated via the Start Gas parameter in the Start menu of Jet Central turbines.

Thanks for the question.
Eric

RE: Jet Central Problems ... warantee???
 

Yes it does, (all Jet Central turbines have an in line restrictor) and so does the modulated gas valve.

However a propane cylinder on a warm day can produce lots of pressure, flow rate is proportional to the orifice size and the pressure applied.

So even with the provided restrictors (which are normalized for most conditions) you can have a situation with too much gas flow, this is why I like a gauge and a valve.;)

RE: Jet Central Problems ... warantee???
 

Thanks for the answers!!!!!

Jon

RE: Jet Central Problems ... warantee???
 

My solution to start gas regulation was to replace the restrictor with a needle valve. Originally my Falcon would barely light off and the starter motor would cycle 4 or 5 more times before the rpm would finally run up. Also on cold days or when the Powermax can was getting low I would have to leave the can connected and give it extra shots of gas.

Borrowing the idea from my Wren I replaced the restrictor with an OS 91 remote needle valve (on the right in the picture below). At about 1/4 turn open it starts and runs up fine under most conditions. When the weather gets cold or when the Powermax can is getting low I just open the valve a click or two and it starts fine.

The LTW may be a good deal for a lot of Jet Central owners but one thing it has done is to lower the resale value of our turbines by $250.

Joe

RE: Jet Central Problems ... warantee???
 

:D:D:DThat is a true statement...only if you plan on selling them:D:D:D
I don't plan on getting rid of mine anytime soon;)

RE: Jet Central Problems ... warantee???
 

Well what can i say. Take your beating or join the IBM crowed LOL

http://www.youtube.com/watch?v=OYecfV3ubP8

RE: Jet Central Problems ... warantee???
 

If you look at the all restrictions that Jet Central put on their "Lifetime" warranties, it doesn't sound much like a LTW to me. A LTW should not be restricted to 2 owners, it deesn't suddenly end it's life if it has 3 owners. And to pay $250 to transfer the LTW, what a rort. It doesn't sound like a good deal to me, unless you are not going to sell it, or don't buy it 2nd hand.

Tim

RE: Jet Central Problems ... warantee???
 

http://i266.photobucket.com/albums/i...1lg073chef.gif

Since that's what I did.....

Raf

RE: Jet Central Problems ... warantee???
 

I'm out of popcorn, time to make another trip to the store;)

And yes this is fun.... better than any soap opera:D:D:D