Redcat.com whats the problem?
07-24-2008 | 04:56 PM
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From: Bay, BERMUDA
Redcat.com whats the problem?
im been tryin to order some parts...but my card keeps gettin some error. its the same card i've been using before and on towerhobbies.....all i want is some chrome rims for my tornado!
07-24-2008 | 05:53 PM
#2
RE: Redcat.com whats the problem?
The billing address must match what is on file and the name on the order must match the name on the card.
If you continue having trouble, please give us a call and we will be happy to get it entered for you.
The shopping cart authorizes the card at time of order and if the funds are not available or the address info is wrong, than it will fail.
Darin
If you continue having trouble, please give us a call and we will be happy to get it entered for you.
The shopping cart authorizes the card at time of order and if the funds are not available or the address info is wrong, than it will fail.
Darin
07-24-2008 | 07:54 PM
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From: Bay, BERMUDA
RE: Redcat.com whats the problem?
Ok thanks. Well the shipping address is different from the billing address. and apparently thats not allowed. its my bros address..but my card...maybe i can get him to let me use his card
07-25-2008 | 07:46 AM
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From: Starkville,
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RE: Redcat.com whats the problem?
hey stagga the billing address doesn't really matter it going to be paid through ur card!! so its not like its going to be payed for
08-08-2008 | 08:03 AM
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From: Bay, BERMUDA
RE: Redcat.com whats the problem?
redcat you would be happy to kno from now on i will exclusively deal with only redcat! (well once i sort out the online ordering error i got) exceed is got a bunch of day dreamers workin over there. i made a simple order and they couldn't get it right (for the 2nd time) my car is an exceed forza...but for now on it will be all redcat parts!!
08-08-2008 | 04:47 PM
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From: Phoenix, AZ
RE: Redcat.com whats the problem?
actually justin, the billing adress matters greatly. Its the only way online companies can protect themselves from fraud, and why a billing adress verification is required.
08-11-2008 | 08:33 AM
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From: Ocala,
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RE: Redcat.com whats the problem?
This isn't exactly a credit card thing, just a note or observation about the new Redcat.com.
1. Get the house geeks to figure out how to mask all that netsuite.com stuff...sorry, so that the URL remains redcat.com/whatever/foo.asp instead of having netsuite in the address bar. It looks better that way.
2. I'll do a search on a part and get an error page, hit back and reload and the search goes thru. This is an ugly problem, one that may drive people off the site.
I really liked the old search/parts lookup better. If there's a way to get a list of all the parts, then I can lookup what I need using my browser's find function.
other than that, no complaints.
Jeff
1. Get the house geeks to figure out how to mask all that netsuite.com stuff...sorry, so that the URL remains redcat.com/whatever/foo.asp instead of having netsuite in the address bar. It looks better that way.
2. I'll do a search on a part and get an error page, hit back and reload and the search goes thru. This is an ugly problem, one that may drive people off the site.
I really liked the old search/parts lookup better. If there's a way to get a list of all the parts, then I can lookup what I need using my browser's find function.
other than that, no complaints.
Jeff
