Two weeks ago I realized my Cessna came with the wrong size windshield. I called Nitromodels Aug-13 and the customer service rep, after looking at my cessna assembly thread and looking at the pictures of the evidence, said they would send me a replacement windshield right away. I just talked to them again yesterday and the CSR said they didn't have any parts so i would have to wait until the end of the month when they get their stock in and THEN they would ship it to me UPS GROUND (they said there was no other way). After all the positive things i've said about nitromodels and now i have to wait another 3 weeks (at least) for a windshield that was the wrong part in the first place. I don't think waiting 5 weeks after calling them is good service.

I am really disapppointed in these guys and i don't think i will buy from them again much less support their quality of service.

http://www.rcuniverse.com/forum/m_60..._4/key_/tm.htm