WARNING AVOID NITRO PLANES!
 

I am a newbie to this forum but have been browsing for a while without registering. My recent experience with Nitro planes has prompted me to register to warn others. I am also curoius as to if others have had similar experiences with this company.

I have been flying an Easy Star for about a year and figured I'd upgrade to an Art-Tech Diamond 2500 motorized glider I bought from Nitro planes. I flew it once and grazed a tree with one wing which for the most part destroyed the wing. I thought no problem, I'll just order a replacement. This is where the problem begins. I call up and after being on hold for 10 minutes I finally get a rep on line so can order new wings. He tellls me that they don't sell replacement parts for this plane (I wish they would advertise this fact). He says I may want to try the company that is in China but couldn't even give me a phone number. So now I have my saved money invested in this new glider that is essentially USELESS.

I STRONGLY recommend avioding this company oin general. With that being said can anyone recommend another motorized glider that is relatively easy to fly and RTF out of the box?

Thanks you for any support and BEWARE OF NITROPLANES AND THEIR PRODUCTS.<br type="_moz" />

RE: WARNING AVOID NITRO PLANES!
 

http://www.rcuniverse.com/forum/js/f...ey/msn/eek.gifI'm so making a bag of pop corn for this one..... I haven't bought from them before but have several friendsthat have and theyhad no problems.. I cant really see how you crashing your plane makes them a bad company and I mean no offence by that at all.. I do agree, they shouldsay something aboutthe fact that you cant buy replacement parts, but I don't know that I would bad mouth them for it.. They don't make the planes, just ship them out... Welcome to RCU...

Jimbo

RE: WARNING AVOID NITRO PLANES!
 

Lot's of stories about these folks . A guy in the club found out the hard way too after getting a damaged plane shipped to him and getting the run-around for weeks , no replacement part sent and a $15.00 credit to his CC on a $200.00 plane................whoopie !
The best thing to do , as you did now, is ask for opinions about what type of plane and the company you may purchase it from. I'm sure if you posted before you would have been warned to proceed with caution.
Avoid getting sucked in by looks and a cheap price as most of the time that's all it is....window dressing.
Also proceed with caution with Hobby King as they are another one with customer-disservice.

This is a well built plane and comes from a company with excellent support and available parts.
www.horizonhobby.com/products/radian-rtf-PKZ4700#t1

RE: WARNING AVOID NITRO PLANES!
 

Also check out the powered gliders in " Tower " and "Hobby Lobby " ENJOY !!! RED

RE: WARNING AVOID NITRO PLANES!
 

I looked around a bit and I see Banana Hobby( yet another company to proceed with caution) sells it too but doesn't show a wing set.

Here is the manufactures web site showing a parts list:
www.art-tech.com/english/ArticleShow.asp

Here is a place that shows stock:
hobbyfly.de/en/rc-airplanes-1/aircraft-spareparts-209/art-tech-parts-299/art-tech-diamond-2500-spare-part-252/

another that shows coming soon:
www.wowrcmodel.com/spare-parts/art-tech-spare-parts/diamond-2500-spare-parts/5u021-main-wing-set.html



How bad is the wing damaged? Depending on the foam type these things can go back together and be made as strong or stronger than when new. Take some pics and post them. We may be able to help you repair it !

RE: WARNING AVOID NITRO PLANES!
 

LOL you hit a stationary object then bad mouth the company. That doesn't make sense. Just my 2 cents.

RE: WARNING AVOID NITRO PLANES!
 

Your supposed to land in trees but not hit them.

RE: WARNING AVOID NITRO PLANES!
 

Would you like some cheese with your whine?

The whole concept of selling spare parts is fairly new and just because a company doesn't do it isn't a reason to hate. Here is an idea...check first before buying a plane to see if spares are available.

RE: WARNING AVOID NITRO PLANES!
 

Who needs spare parts, just be a good flyer and don't crash. Geeez.

RE: WARNING AVOID NITRO PLANES!
 

Hey R Pilot,
I agree with you. Any company that doesn't support its own products ain't worth a sqawt. The idea that "they just ship it" does not absolve them of the responsibility of spare parts nor any warning thereof; that's pure "bull" . They are a hobby company; act like it and learn the meaning of "customer satisfaction" and fair trade. We all crash sooner or later and need parts. Should not it be logical to go to the place of purchase?
I'm glad you took the time to post your experience and hopefully a newb won't fall into the same Chinese trap.
These moron deserve to be bad mouthed, maybe even subjected to the Chinese water torture. Buy from American companies and leave the fools to Nitroplanes....

RE: WARNING AVOID NITRO PLANES!
 

I bet the plane is not that much money .Just order a new one

RE: WARNING AVOID NITRO PLANES!
 

The language is a bit crass.

RE: WARNING AVOID NITRO PLANES!
 

On the money jimbo:):)

RE: WARNING AVOID NITRO PLANES!
 

To bad you didn't take the time to READ under Airplane Parts to find out what airplanes the carry parts for. Never bad mouth a company because YOU CRASH and didn't take the time to find out if they carry parts untill after you crash.

RE: WARNING AVOID NITRO PLANES!
 

Come on guys[:@]. The one that has never crash a plane raise your hand.<div>He is not blaming the co for his dumb thumbs, it's absolutely unfair to trash a perfect plane just because a wing.</div><div>Besides we all know that to a tree balsa &amp; monocoat taste like chicken</div>

RE: WARNING AVOID NITRO PLANES!
 

In this General Taos chicken!

Welcome to the hobby. Do what I do when I crash a plane- go buy or build another one. You are lucky when you can find a company that has spare parts. Even then, they don't carry them indefinitely. Good luck and have fun!

RE: WARNING AVOID NITRO PLANES!
 

Sorry about the bad experience. The FlyZone "Calypso" would be an excellent replacement with readily available parts from Tower Hobbies.

RE: WARNING AVOID NITRO PLANES!
 

I DO NOT CRASH MY AIRPLANE DOES

RE: WARNING AVOID NITRO PLANES!
 

This thread should be called "WARNING, AVOID TREES!"

RE: WARNING AVOID NITRO PLANES!
 

Oh, and BTW, what do you call this on their website? http://www.nitroplanes.com/sppaforelai.html

Not to sound mean or anything, but go buy some foam safe C/A or 5min epoxy and go to town. Chances are it will be okay. No need to bash them because they don't offer parts for your particular model.

RE: WARNING AVOID NITRO PLANES!
 

Most ARFs of the type you purchased are throw away.

RE: WARNING AVOID NITRO PLANES!
 

I've only bought from Nitroplanes once, and it was a good experience. I bought some servos right before Christmas, and the order was processed fast, and delivery was fast, so I have no complaints.

As far as your issue, crashing planes is part of the hobby. A lesson I learned a long time ago. A couple of things I was told by the old-timers when I started: If you're not crashing, you're not flying, and all planes have an expiration date, it's just not printed on them. If you're not willing to deal with that, best find yourself a new hobby.

It would be nice if you could get spare parts, but I started flying in an era where your spare parts was the pile of balsa sheets in the corner of your shop. There was no such thing as mail ordering a replacement wing. It was buy another kit, or make the parts yourself. In my opinion, that's part of the problem today. Everybody wants instant gratification. Nobody wants to build anymore. It's obvious by the way "arf's" have taken over the hobby. I myself have 3 kits in the basement that I plan on finishing this winter. None of them small projects. But, that's what I enjoy about this hobby. Building a plane and watching the fruits of my labor take flight.

It's a hard lesson, but you might as well learn it early...

RE: WARNING AVOID NITRO PLANES!
 

There is a need to bash them for not selling and supporting their planes. The link you put up is bogus. Almost all of the "spare parts lists" are always out of stock. the only reason they put them up is so you will "think" they sell spare parts for these planes and buy them.
I have had crappy servos from a plane that I returned for over 6 months now and every time I call them on it, they say "oh, you still want them?" I don't think I will ever get them.
Just because a business sells a product for less than everyone else does not give them an excuse to say "well it is cheaper than everyone else so lets sell them crap, have no warranty or support". that is crappy business in my book. I am self employed and if I did that, I would be out of business.
Nitroplanes, hobbyking and Bannanna could be the best if they offered honest shipping and product support but they don't so they have an F rating with the bbb!

RE: WARNING AVOID NITRO PLANES!
 

My experience has been that the cost of replacement parts isn't worth the money. A little more money would buy another plane. For example, Value Hobby sells a great flying .60 Stik for $88 plus shipping. A replacement wing is $55 plus shipping. To me that isn't cost effective. In the event of a crash you might as well repair the old wing or buy another plane.

RE: WARNING AVOID NITRO PLANES!
 

WELL SAID I LIKE TO BUILD BUT DO GET A RTF ONCE I N A WHILE

RE: WARNING AVOID NITRO PLANES!
 

Ok, I can't stand it any longer. Guess I'd just repair it.
Oh, or is it that seeing as how your looking for a RTF replacement your just not up to it? Maybe now would be a good time to learn!

RE: WARNING AVOID NITRO PLANES!
 

Everyone has their own expectations for the companies they buy goods from. Some feel that Nitro Planes doesn't measure up, some are fine with them. R PILOT, consider it a lesson learned and move on. If you're concerned with after-sales service aspects, stick with the major manufacturers that have a operating presence in the US.

RE: WARNING AVOID NITRO PLANES!
 

:eek: So just buy two of everything, heck, they are so cheap you can afford your own "replacement parts"

Bottom line is this, OP hit a tree and now he thinks Nitro Planes sucks because they don't have a replacement wing. That's hogwash. If a company deserves it, I will join in on the band wagon of bashing them. But in this case, it's not deserved.

RE: WARNING AVOID NITRO PLANES!
 

Ha its not their fault you didn't check to see if they had parts or not.

RE: WARNING AVOID NITRO PLANES!
 

I did not know Nitro planes had anything in stock. Every time I look at their website, they are out of stock on everything!Except maybe little toy foamies.

I have never ordered from them, and never will. The few times I have ordered from Hobby king, I had to hold my nose and was nervous doing it. Probably never again for them either.

RE: WARNING AVOID NITRO PLANES!
 

i dont buy from hobby king or nitro outfits only from my dealer i have been taken to much from all the jap things

RE: WARNING AVOID NITRO PLANES!
 

Ok ok, this is my outlook.

Any plane I buy I don't usually need or expect to buy spare parts. When I crash I either fix it or well the crash was so massive that nothing is salvaged.

So try this out rookie....don't expect to need spare parts and you will never be disappointed.

RE: WARNING AVOID NITRO PLANES!
 

Sgt. Shay....I guess you have never crashed a plane!

RE: WARNING AVOID NITRO PLANES!
 

i have crashed a lot of planes over 50 yrs >> but i try to repair > or throw it a way or get another one like it and keep the crashedone for parts

RE: WARNING AVOID NITRO PLANES!
 

I've ordered quite a few planes from nitro planes in the past , never had an issue, Good cheap planes to crash while your learning, LOL

RE: WARNING AVOID NITRO PLANES!
 

First want to say welcome to RCU!! I know you have been getting great information from everyone up here. But I want you to take a look at this plane.  This was my first and I love it. <div><span style="font-family: '.HelveticaNeueUI'; font-size: 15px; line-height: 19px; white-space: nowrap; -webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">http://towerhobbies.com/products/flyzone/flza3012.html</span></div><div>
</div>

RE: WARNING AVOID NITRO PLANES!
 

Spare parts are a new phenomenon. Came along with the Arfs. Before that, just like if you wanted to fly, you had to build it. If you crashed, you had to fix it!

Now with the ARfs, we need spare parts. Hmmm..... the tangled web we weave.

RE: WARNING AVOID NITRO PLANES!
 

Nitroplanes Buy and sell planes but have no parts available for them.If they were an honest company they would warn the public about this problem.They are in business to make profits and dont care after the sale but about the profits.My suggestion is support your local hobby shops and at least there you can talk and ask questions about a product before you buy it.All these on line stores are about profits and not questions,and by the way i got stuck from nitroplanes as well ,so i dont care what anybody says they dont care about customers,just profits.I myself will not give them a penny of my money.It makes more sense to pay more for a plane that you can get parts for than to buy one that isnt glued together and cant get parts when it comes apart.And when it does that affects everybody ,if someone gets hurt and they have AMA.I have seen fields get shut down because of these situations so avoid at all cost and protect this hobby for everybody.

RE: WARNING AVOID NITRO PLANES!
 

WHAT CAN I SAY TRY GOING TO A FIELD YOU WANT TO FLY AT SEE WHAT THE GUYS SAY THERE THEN GO TO THE HOBBY SHOP NEAR YOU

RE: WARNING AVOID NITRO PLANES!
 

Ah yes. It's an Arf world. And we all live in it. Bummer.
I did not know that Nitro Planes was in the tree planting business. Lol.
Those crazy trees reaches up and grabs another one.