New Genesis problems
#1
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From: DORSET, UNITED KINGDOM
Hi guys recently bought a CEN Genesis 46 here in the UK after a 2 week wait. Unpacked it all to find the roof of the bodyshell badly scuffed by the packaging and rough handling by the postage company i presume. The shop i got it from have sent photos of the damage to the distributors hopefully something can be worked out.
After running it in by the book 7 tankfulls at idle ( 3.5 hours )i then took it out on its maiden voyage, I was disappointed to say the least the brakes don't work at all and only the front wheels are being driven. To finish off with i tried to go up a 3 - 4 inch kerb slowly and the o/s/f top wishbone snaps in half. The wishbone seems to have fractured as its under strain/twisted as its a very tight fit onto the metal adjuster.
Back to the shop tomorrow, guess it'll be off the road for a few weeks now as the UK distributors don't seem to be very helpfull when i ordered it they said they had stock and that it would arrive next day, it turned up 2 weeks later as i was just about to cancel and get a HPI or Traxxas.
After running it in by the book 7 tankfulls at idle ( 3.5 hours )i then took it out on its maiden voyage, I was disappointed to say the least the brakes don't work at all and only the front wheels are being driven. To finish off with i tried to go up a 3 - 4 inch kerb slowly and the o/s/f top wishbone snaps in half. The wishbone seems to have fractured as its under strain/twisted as its a very tight fit onto the metal adjuster.
Back to the shop tomorrow, guess it'll be off the road for a few weeks now as the UK distributors don't seem to be very helpfull when i ordered it they said they had stock and that it would arrive next day, it turned up 2 weeks later as i was just about to cancel and get a HPI or Traxxas.
#2
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From: Cleethorpes, UNITED KINGDOM
not to worry - cenracing customer support will be along any second to help u out, mate. have a read around on here about ur truck - if its ur first rc truck i recomend selling it quick and getting something different - search on here for something u like, someone will have asked before.... cenracing probably wont be around for a while - they r good like that - i aint bein a *****, i own a cen, i speak from experience
#3
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From: DORSET, UNITED KINGDOM
They can't be that bad can they? Does anyone know of any spare parts suppliers for the Genesis in the UK? Seem to be a bit thin on the ground. I don't mind it breaking so much if the parts are available and reasonably priced. I've also got a G.V tomahawk (don't laugh) it falls apart regularly but hey thats half the fun and at least i can get spares easily
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From: ChathamKent, UNITED KINGDOM
Pull starts are £25. From what I have been told moast other makes of buggies are about £15.
Parts are a joke at the moment. If you contact uk customer support they will not sell parts direct, only tell you to go to a local supplier then not be able to name any.
Took 3 weeks to get a pull start for mine.
3 speed gearbox is another joke, see how many people have theirs working.
Watched two friends trying to race theirs at the weekend. Trying was about it. Dont think they lasted a tank of nitro between repairs and bits coming loose.
Lee
Parts are a joke at the moment. If you contact uk customer support they will not sell parts direct, only tell you to go to a local supplier then not be able to name any.
Took 3 weeks to get a pull start for mine.
3 speed gearbox is another joke, see how many people have theirs working.
Watched two friends trying to race theirs at the weekend. Trying was about it. Dont think they lasted a tank of nitro between repairs and bits coming loose.
Lee
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From: Cleethorpes, UNITED KINGDOM
They can't be that bad can they?
i have got more information and help from other companies regarding cens own products, and none of those companies had anything good to say about cen, quite the reverse im afraid. the only person i have heard say anything good about cen is my lhs owner, who stocks their cars but very few spares, and they are expensive. havin said that i got my gx-1 2 speed from him for £25 cos he couldnt sell them - brucy bonus!! anyone in the uk wants one i will see if any are left at that price. apart from that hes been very unhelpful and very wrong too.
dont lose all hope tho mate, lots of people on here and the wildhobbies forum and hpi europe forum will help u with most stuff. a few seem to be gettin on ok with their genesis' (genesii?) now the probs have come to light and owners have sorted them. ask the more experienced genesis owners they are the best bet, noobs just ***** about it breaking.
ebay has seen a load of genesis parts arrive recently, check it out.
good luck!!
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From: SOUTH EAST, UNITED KINGDOM
HI all me & my friend have had our trucks for about 3 weeks now have have problems with the main drive spurs . they just seem to fall apart . i think they are a bit to hard and just snap. am i on my own or is anyone else got the same problem ?????
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From: Greenwood,
AR
Yeah, I asked a question about my receiver on here and the CEN rep posted that I need to contact their customer service. Why didn't he just tell me what was wrong on here?? Why don't they have techs answering thread question on here instead of sales rep or whatever the hell they are??? That is what gets me. My LHS sold me my MT2 on the promise that it was really durable and "one of the best out there". They stock almost all the parts, but still, they charge me $$$ for them. The hobby store in the next town told me they were screwing me and to come to him when I needed parts and he would hook me up.
My next car will be a LST or a Savage, maybe a Revo, not sure. Surely not a Genesis.
My next car will be a LST or a Savage, maybe a Revo, not sure. Surely not a Genesis.
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From: anderson,
CA
Hey guys i dont know why every one is haveing so much things go wrong i have had mine fore over a month an over 2 gallons of fuelrun in it an not a thing has gone wrong, this trck has tons of power,and its all stock,i was gonna changeradios but change my mine an try the cen radio.I like my genesis alot.Have fun in the dirt.[8D]
#9
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From: DORSET, UNITED KINGDOM
Well my rear diff problem was a grub screw missing
that seems to have sorted the brakes aswell. Glued the front wishbone together and shes up and running
went out for a quick play then the steering servo had a fit.It went to full lefthand lock and won't budge[>:] i swaped servos around on the receiver and they work fine looks like my steering servo has died now[
]
Anyone got the phone number for Cen support in the UK please?
that seems to have sorted the brakes aswell. Glued the front wishbone together and shes up and running
went out for a quick play then the steering servo had a fit.It went to full lefthand lock and won't budge[>:] i swaped servos around on the receiver and they work fine looks like my steering servo has died now[
]Anyone got the phone number for Cen support in the UK please?
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From: OZZERO, ITALY
Well, I don't know if it can help but CEN in italy is represented by SCORPIO s.r.l.
They have a nice website, I can order and pay by C.C. and if I order within noon I get the parts the morning after.
Minimum order 50€ includin 5€ shipping. It's a real great service (with the genesis you need it...[
]) you can try to ask them if they can ship it to G.B.
They reply to my mail within hours.
try.
www.scorpio.it click on the genesis picture, either scroll down and click on "tutti i ricambi" or on top in the box "cerca" digit the # code of what you need and check if it there (they have 90% of the spare parts, the prices are more or less the one you can buy in USA but for me the service is great!
Good Luck
Ciao
They have a nice website, I can order and pay by C.C. and if I order within noon I get the parts the morning after.
Minimum order 50€ includin 5€ shipping. It's a real great service (with the genesis you need it...[
]) you can try to ask them if they can ship it to G.B.They reply to my mail within hours.
try.
www.scorpio.it click on the genesis picture, either scroll down and click on "tutti i ricambi" or on top in the box "cerca" digit the # code of what you need and check if it there (they have 90% of the spare parts, the prices are more or less the one you can buy in USA but for me the service is great!
Good Luck
Ciao
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From: volzvill,
TN
i have 2 genesis trucks and 3 spare bodies.All the tops of the bodies are scratched.The plastic rubs it.I emailed andrew about this.My gen trucks are great!
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From: canberra, AUSTRALIA
im from australia and have had a genesis for a week or so, when it has worked it has been great not that all the problems are CEN's fault first had a collision with a tree and snaped left front main controll arm joint not a biggy, got my new parts day after i ordered them small thigs have gone wrong rear main exhaust to engine seal blew out after only 2 tanks of fuel and main exhaust joiner split in 2 after another 3 tanks the local hobby shop where i got the car has been great and replaced all the parts free strait away. it just seems to me that CEN have made this kick ass Nitro Truck and cut coners in a few spots to save some money and make it a little cheaper to sell
like the bigest issue i have had is the pull start it is a load of rubbish i have spent more time in the last week fixing that then playing and what would it take to put a rotar start on from factory and just charge a little more im sure they would still sell them !!
anyways i have ordered my AM rotor start and hope it will make life alot easyier, apart from that CEN have done a great job and man it is a beast now i have it run in god daMM i had full powerslide on loose dirt for 20m or so "very impressed" in prosses of getting together so vid clips to post so all those in doubt can see what this baby can do. last of all for those that have not owned RC's before they can be a pain in the ass the genesis is no exception !
all the best and try to take the best of the good times and try not to dwell on the bad RC is a lot of work.
like the bigest issue i have had is the pull start it is a load of rubbish i have spent more time in the last week fixing that then playing and what would it take to put a rotar start on from factory and just charge a little more im sure they would still sell them !!
anyways i have ordered my AM rotor start and hope it will make life alot easyier, apart from that CEN have done a great job and man it is a beast now i have it run in god daMM i had full powerslide on loose dirt for 20m or so "very impressed" in prosses of getting together so vid clips to post so all those in doubt can see what this baby can do. last of all for those that have not owned RC's before they can be a pain in the ass the genesis is no exception !
all the best and try to take the best of the good times and try not to dwell on the bad RC is a lot of work.
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From: DORSET, UNITED KINGDOM
Took my servo back to lhs for testing and it started smoking
got a new one 3 days later. Put back together went out for a bash and lost four wheel drive again
grub screw came out again even with loctite on it. Like powerslave says when they go boy do they but i think CEN quality control needs looking into. I've just got a FG monster truck
its not much bigger than the Genesis, if the Genesis gives me much more trouble it will be going on Ebay.
got a new one 3 days later. Put back together went out for a bash and lost four wheel drive again
grub screw came out again even with loctite on it. Like powerslave says when they go boy do they but i think CEN quality control needs looking into. I've just got a FG monster truck
its not much bigger than the Genesis, if the Genesis gives me much more trouble it will be going on Ebay.
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From: cardiff, UNITED KINGDOM
Hi guys am a newbe I took delivery of my new genesis on friday and not allowed to open it till christmas. I can already see the top of the body is scracted from the packaging, and have read all your comments. i am contemplating whether to use the fuel I have had thrown in with the deal to get it started or set it alight come on boys CHEER ME UP!
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From: DORSET, UNITED KINGDOM
ORIGINAL: nitrocurt
Hi guys am a newbe I took delivery of my new genesis on friday and not allowed to open it till christmas. I can already see the top of the body is scracted from the packaging, and have read all your comments. i am contemplating whether to use the fuel I have had thrown in with the deal to get it started or set it alight come on boys CHEER ME UP!
Hi guys am a newbe I took delivery of my new genesis on friday and not allowed to open it till christmas. I can already see the top of the body is scracted from the packaging, and have read all your comments. i am contemplating whether to use the fuel I have had thrown in with the deal to get it started or set it alight come on boys CHEER ME UP!
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From: Umeå, SWEDEN
I have a 3 batch genesis, and it's running great, the only problem I have is the radio gear so I switched it to Futaba 3Pm and the steering servo to one that's faster and have more power.
I love my Genesis it's so much power.
The break in is a pain
I love my Genesis it's so much power.
The break in is a pain
#21
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From: DORSET, UNITED KINGDOM
Mines still pull start, gets easier once its run in. I was thinking about a roto start but that introduces more possible problems. Managed to run 2.5 tanks of fuel this evening without a hitch things are looking up
shame one of my marder steering servos packed up[
]
shame one of my marder steering servos packed up[
]
#22
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From: canberra, AUSTRALIA
what problems can be caused from a rotor start ?? i have just converted and love it at this stage is there any rules to follow with a rotor start i make sure i dont give it any more then i would with a pull start short bursts till i can hear it going to kick over and then one a bit longer and tis all good i love it myself but would be interested in any comments on this topic !! also i have a 3rd batch gen and works good apart from a few minor things i love it so far !!
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From: Riverside,
CA
Always make sure your battery is charged..... it sucks when you get to the field and you run out of battery..... happend to me a couple times... now I have a few battery packs...
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From: canberra, AUSTRALIA
hey thanks for that
i was wondering i have now broken in my engine, I have set the recmended gear ratios and still have trouble hitting third anyone can help with there settings ??
i was wondering i have now broken in my engine, I have set the recmended gear ratios and still have trouble hitting third anyone can help with there settings ??
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From: Munich, GERMANY
@Powerslave:
your engine should not be set to rich. With rich settings you have no chance to hit the 3rd gear. Lean it out or turn the screws of the 3rd gear out. My screws are 8 1/2 turn´s out.
Factory settings are 7 1/2 turns out.
your engine should not be set to rich. With rich settings you have no chance to hit the 3rd gear. Lean it out or turn the screws of the 3rd gear out. My screws are 8 1/2 turn´s out.
Factory settings are 7 1/2 turns out.


