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UPDATE: CEN support please

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Old 07-04-2007 | 07:45 AM
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Default UPDATE: CEN support please

I emailed support and got no response after several days to my problem. Phone support puts you in a voice box with a Memorial day recording. It is July......Maybe something will happen here.

I bought 2 Matrixes and one of them out of the box is missing a screw. On the exploded view it is G36229. This holds the rear 'sway bar' down. Send me an email to mike AT akulakat.com PLEASE.
If there is a nut that goes with it, I'll need that too.
Old 07-04-2007 | 09:19 AM
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Default RE: CEN support please

Akulakat, PM me your address I wil send you 2 of mine, ok..
Old 07-04-2007 | 11:21 AM
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Default RE: CEN support please

Sent it to you.

THANKS A BUNCH !!!!
Old 07-04-2007 | 11:26 AM
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Default RE: CEN support please


no problem at all. thats what we are here for...

The screws are on their way..
Old 07-04-2007 | 01:32 PM
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Default RE: CEN support please

Your the man dog.
Old 07-04-2007 | 01:35 PM
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Default RE: CEN support please

Thanx Clermont, I try to do my best, just like everyone else here...
Old 07-25-2007 | 08:06 AM
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Default RE: UPDATE: CEN support please

An update on this topic.

TheRealDogman sent me the correct screw within a couple days. OUTSTANDING DUDE! If I'm ever near your house, I'll buy you lunch.

About 2 weeks later I got an envelope from CEN. There was a screw inside. Of course it was the wrong one. No expanation, no copy of the email I originally sent, no response in email form....no nothing.

Old 07-25-2007 | 08:17 AM
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Default RE: CEN support please


ORIGINAL: Clermont Hobby

Your the man dog.
Wrong wrong wrong...

Hes the real dog man Glad you got every thing working and two bad cean didnt have a better reply and help..

Andrew
Old 07-25-2007 | 07:02 PM
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Default RE: CEN support please

lol Yeah what Andrew said,,,,,,,,'cept it's,,,,,,,,, The Real Dogman!!!!

Glad everything worked out for you Akulakat(Is it A-Kool-A-Kat?)

If you need anything else, let us know we will see what we can do, that's what we are here for..

Hobbyists helping hobbyists

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