Msg for Ms. Cross: Broken wire from G2 tx interface
02-07-2002, 07:07 AM
#1
Thread Starter
Msg for Ms. Cross: Broken wire from G2 tx interface
Dear Ms. Cross,
I broke the wire from the RF TX interface. Probably yanked it too hard by mistake
What should I do? I live in India and sending it back to the US would be difficult. Should I have it opened here and see if I can repair it, or should I send you the Tx registration number so that you can send me a replacement? Or do I HAVE to mail the interface to the US and get a new/repaired one.
Pls advice.
Thanks and Warm regards,
Anurag Saraf
I broke the wire from the RF TX interface. Probably yanked it too hard by mistake
What should I do? I live in India and sending it back to the US would be difficult. Should I have it opened here and see if I can repair it, or should I send you the Tx registration number so that you can send me a replacement? Or do I HAVE to mail the interface to the US and get a new/repaired one.Pls advice.
Thanks and Warm regards,
Anurag Saraf
02-07-2002, 10:57 AM
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Service
Send an email directly through great planes website. What makes you think Mrs. Cross if searching the web for problems with a product. Even though she shows up now and then, don't depend on an answer through this site! Dazzler
02-15-2002, 04:02 PM
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interface repair
Thanks dazzler and av8tor for recognizing i can't always read every post here.
sir, please contact the distributo through whom you puchased your unit. they may be able to assist you.
if not you have 2 choices -- attempt a local repair at your own risk or send it to us for warranty support.
Sincerely,
Mrs. AnnMarie Cross
Senior Manager, Proprietary Service and Support
Great Planes Model Distributors
[email protected]
www.greatplanes.com
www.bestrc.com
sir, please contact the distributo through whom you puchased your unit. they may be able to assist you.
if not you have 2 choices -- attempt a local repair at your own risk or send it to us for warranty support.
Sincerely,
Mrs. AnnMarie Cross
Senior Manager, Proprietary Service and Support
Great Planes Model Distributors
[email protected]
www.greatplanes.com
www.bestrc.com
02-15-2002, 06:59 PM
#4
Thread Starter
Msg for Ms. Cross: Broken wire from G2 tx interface
Thanks for this msg. I was not expecting an immediate response any way. Since I know you visit this forum quite regurlary I posted this msg here. I emailed product support at the same time too as even they take some time to respond. I got my reply from them and I have decided to have it fixed locally as sending it to the US from India and back would take a long time.
thanks,
Anurag
thanks,
Anurag
