Skymaster T 38 Problem
09-28-2010 | 09:01 AM
#1
Thread Starter
My Feedback: (1)
Skymaster T 38 Problem
I have the first T 38 ready to fly less one bad from factory main retract cylinder. Patty at BVM has been great at letting Skymaster know of the bad part. It has been almost a month now and still no confrimation from Skymaster about shipping of the cylinder. I think they have had plenty of time to get me my part. Comeon Skymaster get in the game and help me get my T-38 flying.
Here are a few pics. Don Yockey painted this one and it looks fantastic
Here are a few pics. Don Yockey painted this one and it looks fantastic
09-28-2010 | 09:44 AM
#3
RE: Skymaster T 38 Problem
Very nice looking plane.
Do you have pictures taken from the front with a view on the engine intakes ?
Also please report on the maiden and subsequent flights + video if possible.
Many thanks and good luck.
Do you have pictures taken from the front with a view on the engine intakes ?
Also please report on the maiden and subsequent flights + video if possible.
Many thanks and good luck.
09-28-2010 | 12:00 PM
#6
RE: Skymaster T 38 Problem
ORIGINAL: kevinthoele
I have the first T 38 ready to fly less one bad from factory main retract cylinder. Patty at BVM has been great at letting Skymaster know of the bad part. It has been almost a month now and still no confrimation from Skymaster about shipping of the cylinder. I think they have had plenty of time to get me my part. Comeon Skymaster get in the game and help me get my T-38 flying.
Here are a few pics. Don Yockey painted this one and it looks fantastic
I have the first T 38 ready to fly less one bad from factory main retract cylinder. Patty at BVM has been great at letting Skymaster know of the bad part. It has been almost a month now and still no confrimation from Skymaster about shipping of the cylinder. I think they have had plenty of time to get me my part. Comeon Skymaster get in the game and help me get my T-38 flying.
Here are a few pics. Don Yockey painted this one and it looks fantastic
Sorry for hearing your problem, i will ask John send the new cylinder to you tomorrow.,
we already open the 24 hour service center and deliver the replace parts within 48 hour .,
that you can e-mail to us directly by [email protected]
Best Regards
Anton
09-28-2010 | 10:14 PM
#12
RE: Skymaster T 38 Problem
Hi, Kevin
I just check it out with John, the new cylinder already sent to you from Likai Taiwan , pls wait few days that you will get it ,
Best regards
Anton
I just check it out with John, the new cylinder already sent to you from Likai Taiwan , pls wait few days that you will get it ,
Best regards
Anton
09-28-2010 | 11:47 PM
#13
My Feedback: (1)
RE: Skymaster T 38 Problem
Anton,<div>
</div><div>What is the best way to get Skymaster parts. Can I email you guys directly? I really like your products but getting parts in the US is a major problem. This time I have a leaky Mig-29 main landing gear. So I guess I need to replace some o-rings or something.</div><div>
</div><div>Thanks</div><div>
</div><div>Arnaud</div>
</div><div>What is the best way to get Skymaster parts. Can I email you guys directly? I really like your products but getting parts in the US is a major problem. This time I have a leaky Mig-29 main landing gear. So I guess I need to replace some o-rings or something.</div><div>
</div><div>Thanks</div><div>
</div><div>Arnaud</div>
09-29-2010 | 03:28 AM
#14
RE: Skymaster T 38 Problem
ORIGINAL: acw
Anton,<div>
</div><div>What is the best way to get Skymaster parts. Can I email you guys directly? I really like your products but getting parts in the US is a major problem. This time I have a leaky Mig-29 main landing gear. So I guess I need to replace some o-rings or something.</div><div>
</div><div>Thanks</div><div>
</div><div>Arnaud</div>
Anton,<div>
</div><div>What is the best way to get Skymaster parts. Can I email you guys directly? I really like your products but getting parts in the US is a major problem. This time I have a leaky Mig-29 main landing gear. So I guess I need to replace some o-rings or something.</div><div>
</div><div>Thanks</div><div>
</div><div>Arnaud</div>
Please e-mail to us directly., [email protected]
and pls send the pictures for explain which one (main or nose gear ?).,
I will ask Likai send the o-ring or replace part to you by airmail as soon,
Best regards
Anton
09-29-2010 | 08:53 AM
#15
Thread Starter
My Feedback: (1)
RE: Skymaster T 38 Problem
Thanks Anton for getting the part coming my way. I have been looking forward to flying this since it arrived.
I will let everyone know how she goes. Don did one from scratch made of balsa and planking that was actually a little bigger. It was easy to see and flew awesome.
I will let everyone know how she goes. Don did one from scratch made of balsa and planking that was actually a little bigger. It was easy to see and flew awesome.
10-02-2010 | 09:12 AM
#16
My Feedback: (1)
RE: Skymaster T 38 Problem
Hi Anton,
I emailed a few days ago but haven't heard back. I really think that Skymaster should consider creating a good process for consumers to buy parts. This is in my opinion a huge issue that probably causes a large number of prospective customers to pass on Skymaster or at least pass after buying once. As an illustration, would you buy a car knowing that if you need any part it will probably take months?
You don't have to sell them for cheap. Make a profit on every transaction! It should be pretty straightforward to put together a simple e-commerce site with paypal or yahoo commerce. It could be a long table without pictures as a starting point....
Anyhow, this is justgenuinefeedback. I'm a big Skymaster fan and I know I'm not the only one experiencing this issue. I really hope this helps.
Arnaud
I emailed a few days ago but haven't heard back. I really think that Skymaster should consider creating a good process for consumers to buy parts. This is in my opinion a huge issue that probably causes a large number of prospective customers to pass on Skymaster or at least pass after buying once. As an illustration, would you buy a car knowing that if you need any part it will probably take months?
You don't have to sell them for cheap. Make a profit on every transaction! It should be pretty straightforward to put together a simple e-commerce site with paypal or yahoo commerce. It could be a long table without pictures as a starting point....
Anyhow, this is justgenuinefeedback. I'm a big Skymaster fan and I know I'm not the only one experiencing this issue. I really hope this helps.
Arnaud
10-02-2010 | 09:27 AM
#17
RE: Skymaster T 38 Problem
ORIGINAL: acw
Hi Anton,
I emailed a few days ago but haven't heard back. I really think that Skymaster should consider creating a good process for consumers to buy parts. This is in my opinion a huge issue that probably causes a large number of prospective customers to pass on Skymaster or at least pass after buying once. As an illustration, would you buy a car knowing that if you need any part it will probably take months?
You don't have to sell them for cheap. Make a profit on every transaction! It should be pretty straightforward to put together a simple e-commerce site with paypal or yahoo commerce. It could be a long table without pictures as a starting point....
Anyhow, this is just genuine feedback. I'm a big Skymaster fan and I know I'm not the only one experiencing this issue. I really hope this helps.
Arnaud
Hi Anton,
I emailed a few days ago but haven't heard back. I really think that Skymaster should consider creating a good process for consumers to buy parts. This is in my opinion a huge issue that probably causes a large number of prospective customers to pass on Skymaster or at least pass after buying once. As an illustration, would you buy a car knowing that if you need any part it will probably take months?
You don't have to sell them for cheap. Make a profit on every transaction! It should be pretty straightforward to put together a simple e-commerce site with paypal or yahoo commerce. It could be a long table without pictures as a starting point....
Anyhow, this is just genuine feedback. I'm a big Skymaster fan and I know I'm not the only one experiencing this issue. I really hope this helps.
Arnaud
please e-mail to me by [email protected]
what's your problem? because we now have a holiday , so, i can not ask John ., but i am still working every day, pls feel free to contact to me.,
yes, thank you for your suggested, i am sure that we will better the service as i told every body, we now have a service center .,
in my idea that these parts for service to Skymaster's customers ., do not need make money anymore.,
Best regards
Anton
10-02-2010 | 09:36 AM
#18
My Feedback: (1)
RE: Skymaster T 38 Problem
Email sent again to <span style="font-family: Verdana, Arial; font-size: 13px; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; ">[email protected]</span><div>
</div><div>Thanks for looking into this.</div><div>
</div><div>Arnaud</div>
</div><div>Thanks for looking into this.</div><div>
</div><div>Arnaud</div>
10-02-2010 | 10:01 AM
#19
RE: Skymaster T 38 Problem
ORIGINAL: acw
Email sent again to <span style=''font-family: Verdana, Arial; font-size: 13px; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; ''>[email protected]</span><div>
</div><div>Thanks for looking into this.</div><div>
</div><div>Arnaud</div>
Email sent again to <span style=''font-family: Verdana, Arial; font-size: 13px; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px; ''>[email protected]</span><div>
</div><div>Thanks for looking into this.</div><div>
</div><div>Arnaud</div>
I got your e-mail, and i just called Likai Taiwan, that Likai will send the fill valve and o-ring to you by airmail from Taiwan on next Monday, pls wait a few days that you will get it soon,
these parts not need any charges but if you want to we shipping by EMS ., the shipping charge is $22.00 USD, you can select shipping by airmail (Free) or EMS that you can make the payment by paypal .,
please let me know which one for you is better ??
Best Regards
Anton
10-02-2010 | 10:56 AM
#20
My Feedback: (1)
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From: BarranquillaAtlantico, COLOMBIA
RE: Skymaster T 38 Problem
Hi Anton, I sent you an E-Mail about my F-16 1/8 leading edge flaps
Please help me to do the required modifications to both wings and to install servos, etc.
I am grounded since March.
BRG
Please help me to do the required modifications to both wings and to install servos, etc.
I am grounded since March.
BRG
10-02-2010 | 09:00 PM
#21
RE: Skymaster T 38 Problem
ORIGINAL: Guillermo Ibanez
Hi Anton, I sent you an E-Mail about my F-16 1/8 leading edge flaps
Please help me to do the required modifications to both wings and to install servos, etc.
I am grounded since March.
BRG
Hi Anton, I sent you an E-Mail about my F-16 1/8 leading edge flaps
Please help me to do the required modifications to both wings and to install servos, etc.
I am grounded since March.
BRG
yes, i got the your e-mail, tomorrow i will back Factory China from Taiwan, I will take some pictures then send to you e-mail,.
Best regards
Anton
10-04-2010 | 05:52 PM
#23
Thread Starter
My Feedback: (1)
RE: Skymaster T 38 Problem
Anton,
Got the parts. they sent only the end of the piston with o-rings. This solved one side of the leak but not the side with the piston sticking out. Can't believe the did not send the whole cylinder as reported.
Thanks to Jeff, He is forwarding new cylinder from F-5 kit that is the same.
Hopefully we will be ready when this one comes in.
Anton,
Skymaster should add one more step in manufacturing process and have each cylinder tested by putting air on each side of piston and listen for leak. Mine was such a large leak that all air is gone in 5 seconds from 100psi filled tank.
Question from earlier about the inlets. They are rounded like the full scale, not an F5 turned into a T -38
Got the parts. they sent only the end of the piston with o-rings. This solved one side of the leak but not the side with the piston sticking out. Can't believe the did not send the whole cylinder as reported.
Thanks to Jeff, He is forwarding new cylinder from F-5 kit that is the same.
Hopefully we will be ready when this one comes in.
Anton,
Skymaster should add one more step in manufacturing process and have each cylinder tested by putting air on each side of piston and listen for leak. Mine was such a large leak that all air is gone in 5 seconds from 100psi filled tank.
Question from earlier about the inlets. They are rounded like the full scale, not an F5 turned into a T -38
