Problem with Airpower models
#1
Thread Starter
My Feedback: (51)
Problem with Airpower models
Hello guys,
Let me start off by saying that me and my friends often place orders for jet gear of all different sorts from Airpower, and at occasions - it has taken them a few days to get orders shipped, but this time its way over the limit.
Over the past 2 weeks my friends placed 3-4 different orders, all of them were paid for by paypal and since then NOTHING, no order, no tracking number, no emails - nothing ! they all Emailed Dirk from Airpower to ask him whats going on (several times) with no reply.
Another friend placed an order yesterday and in his email also enquired about the status of the other orders, and he got a tracking number today ! but no reply regarding other orders.
We publish this as a last resort since i know both Anton and Dirk read RCU often - Dirk, you really need to understand that if you are to be delaying orders for 1-2 weeks, you should AT LEAST explain this delay by email, not to mention at least email back to the questions asking whats going on this !
Dirk and Airpower - your comments please ?
Let me start off by saying that me and my friends often place orders for jet gear of all different sorts from Airpower, and at occasions - it has taken them a few days to get orders shipped, but this time its way over the limit.
Over the past 2 weeks my friends placed 3-4 different orders, all of them were paid for by paypal and since then NOTHING, no order, no tracking number, no emails - nothing ! they all Emailed Dirk from Airpower to ask him whats going on (several times) with no reply.
Another friend placed an order yesterday and in his email also enquired about the status of the other orders, and he got a tracking number today ! but no reply regarding other orders.
We publish this as a last resort since i know both Anton and Dirk read RCU often - Dirk, you really need to understand that if you are to be delaying orders for 1-2 weeks, you should AT LEAST explain this delay by email, not to mention at least email back to the questions asking whats going on this !
Dirk and Airpower - your comments please ?
#2
Member
Join Date: Oct 2004
Location: Taipei County, , TAIWAN
Posts: 42
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
i3dm,
We receive three altogehter of order from Israel separately, it is the 8th & 12, 17 to order date. Please understand that there must be the time to deal with the order in the manufacturer .
Dirk
We receive three altogehter of order from Israel separately, it is the 8th & 12, 17 to order date. Please understand that there must be the time to deal with the order in the manufacturer .
Dirk
#4
Thread Starter
My Feedback: (51)
RE: Problem with Airpower models
--------------------------
We have already finished delivering goods to prepare today, will send tomorrow, and will tell our customer , I hope this is only a misunderstanding , and stop this dispute. Please close the development of this article.
http://www.rcuniverse.com/forum/m_65...tm.htm#6501522
Best Regards,
Dirk
--------------------------
Dirk, if you get this shipped, the matter is closed as far as im concerned. next time please AT LEAST respond to our emails.
thanks for understanding.
We have already finished delivering goods to prepare today, will send tomorrow, and will tell our customer , I hope this is only a misunderstanding , and stop this dispute. Please close the development of this article.
http://www.rcuniverse.com/forum/m_65...tm.htm#6501522
Best Regards,
Dirk
--------------------------
Dirk, if you get this shipped, the matter is closed as far as im concerned. next time please AT LEAST respond to our emails.
thanks for understanding.
#9
My Feedback: (24)
RE: Problem with Airpower models
Actually though I am having the same problem now too. I placed an order for some tires from Airpower and I was supposed to get an email with shipping charges so I could pay, and.... No response...
Even though its 4 years old, seems as if its come back up again...
Bob
Even though its 4 years old, seems as if its come back up again...
Bob
#10
RE: Problem with Airpower models
Hi guys
Same thing in my case for an order of LG frame replacement sets. Also no response to e-mails asking why the delay.
Its been more than three weeks and no response at all
Regards
Eduardo
Same thing in my case for an order of LG frame replacement sets. Also no response to e-mails asking why the delay.
Its been more than three weeks and no response at all
Regards
Eduardo
#11
My Feedback: (24)
Join Date: Dec 2001
Location: Daytona Beach
Posts: 6,102
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
Gentleman,
Please contact me regarding your Airpower needs. Dirk, the owner of Airpower has been involved in a horrible accident. At his request, all inquiries on Airpower products should be directed to me, I will do my best to fulfill your needs.
Todd
Please contact me regarding your Airpower needs. Dirk, the owner of Airpower has been involved in a horrible accident. At his request, all inquiries on Airpower products should be directed to me, I will do my best to fulfill your needs.
Todd
#12
Member
Join Date: Aug 2006
Location: JHB, SOUTH AFRICA
Posts: 48
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
That is really sad to hear - Is he ok ?
Thought there must of been some reason as he has always been great to deal with, and always given me a really good deal.
Jack
Thought there must of been some reason as he has always been great to deal with, and always given me a really good deal.
Jack
#14
My Feedback: (46)
RE: Problem with Airpower models
ORIGINAL: 91zulu
Any word on the state of Airpower, I am also waiting on word of my order and no response.
Any word on the state of Airpower, I am also waiting on word of my order and no response.
#15
My Feedback: (2)
Join Date: Feb 2002
Location: Orange,
NJ
Posts: 1,334
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
Lucky you , I received the wrong stuff and up to now can`t get an answer email from him. Don`t think I`ll be ordering from Airpower any more. Don`t like being ignored. This is my first and last time.
#16
Member
My Feedback: (3)
Join Date: Mar 2005
Location: GhajnsielemGozo, MALTA
Posts: 98
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
Hi Zulu,
try e mailing dirk@airpowe not sales@airpower, I never get a response from sales, but always get a reply when I e mail Dirk.
best regards
kkn
try e mailing dirk@airpowe not sales@airpower, I never get a response from sales, but always get a reply when I e mail Dirk.
best regards
kkn
#18
My Feedback: (8)
RE: Problem with Airpower models
ORIGINAL: 91zulu
Lucky you , I received the wrong stuff and up to now can`t get an answer email from him. Don`t think I`ll be ordering from Airpower any more. Don`t like being ignored. This is my first and last time.
Lucky you , I received the wrong stuff and up to now can`t get an answer email from him. Don`t think I`ll be ordering from Airpower any more. Don`t like being ignored. This is my first and last time.
#20
My Feedback: (2)
Join Date: Feb 2002
Location: Orange,
NJ
Posts: 1,334
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
What part of "Dirk, the owner of Airpower has been involved in a horrible accident" don't you understand?
Hey you ,who ever you are. I sent my order in the 17 th of last month, before I read this thread. My order was made and the next day I got an email from airpower saying order was received. Then next I got an email from paypal to make payment. This did not happen by magic, someone at AIRPOWER got my order and sent me an invoice to make payment which I did. Almost 2 weeks later I sent an email asking what was the status of my order. I received a reply saying it was shipped. Finally go a packaged from them with WRONG item. Been sending emails since as to the situation, NO REPLY AT ALL. That is when I did a search to see if there was a problem with Airpower, and found this thread. My bad I should have done this BEFORE I made the order. Point is I dont like being ignored when there is a problem and someone has my money. DO YOU? There was someone there a month ago to take my money and they need to resolve this mix up, not just ignore me. The accident happened in January, last month someone was up and about and need to respond who ever it was.
Hey you ,who ever you are. I sent my order in the 17 th of last month, before I read this thread. My order was made and the next day I got an email from airpower saying order was received. Then next I got an email from paypal to make payment. This did not happen by magic, someone at AIRPOWER got my order and sent me an invoice to make payment which I did. Almost 2 weeks later I sent an email asking what was the status of my order. I received a reply saying it was shipped. Finally go a packaged from them with WRONG item. Been sending emails since as to the situation, NO REPLY AT ALL. That is when I did a search to see if there was a problem with Airpower, and found this thread. My bad I should have done this BEFORE I made the order. Point is I dont like being ignored when there is a problem and someone has my money. DO YOU? There was someone there a month ago to take my money and they need to resolve this mix up, not just ignore me. The accident happened in January, last month someone was up and about and need to respond who ever it was.
#21
Senior Member
Join Date: Oct 2004
Location: zonhoven, BELGIUM
Posts: 328
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
I had similar problems,
Placed an order 21 february, payed via paypal the 23 february. Order succesfull completed. I have sent emails to get a tracking number or to hear something. Nothing!!
Do paypalrequests happen automaticaly when you place an order? Or is somebody of Airpower is sending the paypalrequests?
I already opened a dispute via paypal. I will sent a claim via paypal in a few days to get my money back if I don't hear from Airpower.
Placed an order 21 february, payed via paypal the 23 february. Order succesfull completed. I have sent emails to get a tracking number or to hear something. Nothing!!
Do paypalrequests happen automaticaly when you place an order? Or is somebody of Airpower is sending the paypalrequests?
I already opened a dispute via paypal. I will sent a claim via paypal in a few days to get my money back if I don't hear from Airpower.
#23
RE: Problem with Airpower models
Hi all,
This is strange, because I placed an order ten days ago, had the confirmation within the hour, the paypal order, I received the next day, the order was shipped (confirmed) one day later, EMS tracking number was sent same day and I received the package (everything was correct in it) last Thursday, March 17th!
Chris
This is strange, because I placed an order ten days ago, had the confirmation within the hour, the paypal order, I received the next day, the order was shipped (confirmed) one day later, EMS tracking number was sent same day and I received the package (everything was correct in it) last Thursday, March 17th!
Chris
#24
My Feedback: (2)
Join Date: Feb 2002
Location: Orange,
NJ
Posts: 1,334
Likes: 0
Received 0 Likes
on
0 Posts
RE: Problem with Airpower models
Yeah something don`t smell right to me. Someone is there for sure. Why they not answering me is ticking me off. They have my money and sent me a nose gear when I ordered a pair of main 85 deg retracts. I need to finish my wing and its holding me up big time.
#25
RE: Problem with Airpower models
Hi friends:
I have a similar problem, I sent two struts to Air Power for change for another size in the early February, and I am waiting still. I have my bobcat unlegs.
I think that in Air Power there are more people working, if the owner not is in the job, another person must serv the orders, no ???
BR from Spain.
Carlos.
___________________________
http://cmjets.blogspot.com/
PD.- I hope Dirk recover as soon as possible.
I have a similar problem, I sent two struts to Air Power for change for another size in the early February, and I am waiting still. I have my bobcat unlegs.
I think that in Air Power there are more people working, if the owner not is in the job, another person must serv the orders, no ???
BR from Spain.
Carlos.
___________________________
http://cmjets.blogspot.com/
PD.- I hope Dirk recover as soon as possible.